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human communication
a transactional process in which people generate meaning through the exchange of verbal and nonverbal messages in specific contexts, influenced by individual and societal forces embedded in culture.
messages
the building blocks of communication
encoding
converting ideas into messages
decoding
receiving a message and interpreting its meaning
symbol
something that represents something else and conveys meaning
content meaning
the concrete meaning of the message and the meanings suggested by or associated with message, as well as the emotions triggered by it.
relationship meaning
what a message conveys about the relationship between parties
setting
the physical surroundings of a communication event
participants
the people interacting during communication
channel
the means through which a message is transmitted
noise
any stimulus that can interfere with or degrade the quality of a message
feedback
the response to a message
synergetic model
a transactional model that emphasizes how individual and societal forces, contexts, and culture interact to affect the communication process
field of experience
the education and experiences that a communicator possesses
culture
learned patterns of perceptions, values, and behaviors shared by a group of people
communication ethics
the standards of right and wrong that one applies to messages that are sent and received
absolute
the belief that there is a single correct moral standard that hold for everyone, everywhere, every time
relative
the belief that moral behavior varies among individuals, groups, and cultures and across situations.
communication competence
the ability to adapt one’s communication to achieve one’s goals
appropriateness
following the rules, norms, and expectations for specific situations or relationships
effectiveness
achieving one’s goals successfully