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Ethics
A person’s sense of right and wrong.
Communication
The process of sending and receiving messages.
Sender
A person who transmits a message.
Message
That which is sent or said.
Receiver
A person who intercepts a message and then decodes it.
Feedback
A reaction that a receiver gives to a message offered by a sender.
Communication Barrier
Any obstacle that gets in the way of effective communication.
Types of Communication
Includes verbal, nonverbal, and written communication.
Nonverbal Communication
Communication that uses facial expressions or body movements to express attitudes or moods.
Verbal Communication
Communication that is primarily spoken.
Intrapersonal Communication
Dialogue conducted with oneself to assess one’s thoughts, feelings, and reactions.
Interpersonal Communication
Transmittal of messages between two or more people.
Stage Fright
Nervousness before or during an appearance before an audience.
Empathy
A sincere understanding of the feelings, thoughts, and motives of others.
Common Ground
A shared goal or interest.
Panel
An informal discussion that takes place before an audience.
Discussion
A cooperative exchange of information, opinions, and ideas.
Consensus
A nearly unanimous agreement among group members about a particular solution.
Public Distance
Distance of over 12 feet.
Thesis Statement
The statement that presents the overall purpose of a speech.
Concrete Word
A word that signifies an object or concept that can be perceived through the senses.
Abstract Word
A word that names an intangible concept or quality.
Manuscript Method
A delivery method in which the speaker reads the speech word for word.
Impromptu Method
A delivery method that is completely unrehearsed and uses no notes.
Commencement Address
A speech given during a graduation ceremony.
Eulogy
A speech praising or honoring someone who has died.
Logos
Aristotle's logical appeal based on logic and reason.
Ethos
Aristotle's personal (ethical) appeal.
Pathos
Aristotle's emotional appeal.
Goodwill
A genuine interest or concern.