Unit 4 - Training and Appraisement

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15 Terms

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Training

The process of teaching employees the basic knowledge, skills, and behaviors they need to perform their jobs.

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Benefits of Training

Includes better job performance, decreased accidents and injuries, and increased employee engagement and satisfaction.

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Negligent Training

Occurs when an employer fails to provide sufficient training, leading to employee actions resulting in injuries or loss.

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Training Needs Analysis

A process to determine required training processes that help employees perform their job effectively, including organization, task, and person analysis.

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Task Analysis

An analysis to identify observable actions contributing to the achievement of a goal in job performance.

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Person Analysis

Identifies who will receive training, clarifying the trainees' existing knowledge levels and characteristics.

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Performance Threshold

The minimal standard of performance that must be met to indicate acceptable performance levels.

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Traditional Training Techniques

Includes classroom instruction and on-the-job training, where employees practice job skills under guidance.

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E-Learning

Web-based or computer-based training that is typically less expensive and more consistent than classroom training.

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Simulations

Training method placing trainees in job-like situations to enhance learning through immersion.

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Kirkpatrick’s Training Evaluation Model

A framework to evaluate training effectiveness across four levels: reactions, learning, behaviors, and results.

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Performance Management

A system for defining, measuring, and developing workforce performance, aligning employee activities with organizational goals.

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Graphic Rating Scale

A performance appraisal method using established scales to rate proficiency on different dimensions.

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360-Degree Appraisal

A performance appraisal system that uses multiple sources to provide comprehensive feedback on employee performance.

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Errors in Performance Measurement

Mistakes in evaluating employee performance, including biases from recency, first impressions, or inaccuracies across rating scales.