Circuit & Maintenance Management – Contingency Planning, DISA Processes, and Documentation

Vocabulary flashcards summarizing key terms, acronyms, and definitions related to contingency planning, DISA telecommunications processes, service documentation, priority programs, and circuit history management.

Contingency Plan

A plan designed to take a possible future event or circumstance into account and provide a pre-established course of action.

Tech Control & Patch and Test Facility (Primary Mission)

To provide reliable monitoring, patching, testing, and quality control of long-haul circuits supporting DoD communications.

Contingency Operation Plan (CONOP)

A documented outline that describes how communications (and other resources) will be employed during an emergency or exercise.

DISA (Defense Information Systems Agency)

DoD agency that manages, provisions, and oversees long-haul communications on the Department of Defense Information Network (DODIN).

Procurement / Change Process (DISA)

The formal workflow through which new networks or circuit changes are requested, approved, funded, and implemented under DISA authority.

Telecommunications Request (TR)

Initial document originated by a program manager to request network services; signed by a Commander before entering DISA channels.

Telecommunications Service Request (TSR)

A TR that has been approved by MAJCOM; submitted in DISA Direct Order Entry (DDOE) and provides full technical, funding, and justification data.

Telecommunications Service Order (TSO)

DISA-issued authorization allocating resources, defining responsibilities, and setting management thresholds to activate/modify a circuit.

DDOE (DISA Direct Order Entry)

Web-based database used to submit and track TRs/TSRs destined for DISA action.

DITCO (Defense Information Telecommunications Contracting Office)

DISA contracting office that awards and manages telecommunications contracts when DISA cannot directly fulfill a requirement.

Node Site Coordinator (NSC)

Local base representative who oversees DISA equipment, ensures TSO compliance, and serves as liaison between the base and DISA.

Tech Control Administrative Toolset (TCATS)

Application within TCOSS that lets Tech Control, Patch & Test, and NSC personnel manage circuits and equipment at their sites.

TCOSS (Telecommunications Certification Office Support System)

Online repository that stores the complete history of a circuit—from TR through In-Effect Report—and houses circuit documentation.

Completion Report

Document submitted within 72 hours of service date indicating circuit activation status; types include DSR, EXC, RFU, and IER.

Delayed Service Report (DSR)

Completion report indicating that service could not be activated by the scheduled date.

Exception Report (EXC)

Completion report noting the circuit is usable but does not yet meet one or more management thresholds.

Ready For Use (RFU) Report

Completion report stating the circuit meets all requirements and is available for operational use.

In-Effect Report (IER)

Completion report confirming the circuit is fully accepted and in operational status for billing and tracking purposes.

Management Thresholds

Specific technical performance criteria (e.g., bandwidth, uptime) a circuit must meet before TSO completion is accepted.

Telecommunications Service Priority (TSP)

Federal program that assigns provisioning and restoration priorities to critical circuits to ensure continuity during disasters or attacks.

TSP Provisioning Priority

The precedence level assigned for installing new critical circuits during emergencies.

TSP Restoration Priority

The precedence level that determines the order in which damaged circuits are repaired after an outage.

DHS OEC (Office of Emergency Communications)

Department of Homeland Security office that assigns initial TSP restoration priority levels for DoD circuits.

FCC (Federal Communications Commission)

U.S. regulatory body that reviews frequency requirements during the DISA provisioning process.

CCSD (Command Communications Service Designator)

Unique eight-character identifier assigned in a TSO; first four characters denote owner, purpose, and service type, last four are serial.

Circuit

A communication path connecting user equipment to the network; tracked by CCSD throughout its life-cycle.

Circuit History Folder

Hard-copy repository of TSOs and related documents maintained locally to aid troubleshooting during network outages.

T.O. 00-33A-1001

Technical order that prescribes cyberspace support activities and requires maintenance of circuit history documentation.

Long-Haul Communications

Large-scale, wide-area communications infrastructure connecting distant DoD locations under DISA management.

Major Command (MAJCOM)

Higher headquarters level that approves and funds TRs before they become TSRs.

Commander (CC) Signature

Mandatory endorsement on a TR confirming organizational approval prior to submission to higher echelons.

Department of Defense Information Network (DODIN)

The DoD-owned global network of information systems; any new connection must follow DISA processes.