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How people, goods, and ideas cross borders — and what it means for how we communicate across cultures.
COMMUNICATION & GLOBALIZATION
The integration of markets, trade, and investments across national borders with few barriers.
GLOBALIZATION
The tendency to interpret and judge phenomena through the lens of one's own culture.
CULTURAL BIAS
The variety of cultural identities, traditions, and worldviews within and across societies.
CULTURE DIVERSITY
Environments where people from multiple cultural backgrounds interact, work, and communicate.
MULTICULTURAL SETTINGS
SILK ROAD, GOODS AND CULTURE
ANCIENT TRADE
SHIPS, RAILWAYS SPEED TRADE
INDUSTRIAL ERA
INTERNET, AIR, CONTAINERS
DIGITAL AGE
Revolutionized connectivity and communication, enabling ideas to spread globally — much like the printing press did in the 15th century.
THE INTERNET
Made communication faster than ever, collapsing the time and distance between people and businesses worldwide.
EMAIL & DIGITAL TOOLS
Enormous container ships, faster trains, and airplanes allow goods and people to move across the globe with unprecedented ease.
TRANSPORT INNOVATION
Millions have been lifted out of poverty. When companies buy from farmers in developing nations, they provide livelihoods and invest in local economies.
POVERTY REDUCTION
The Paris Agreement on Climate Change brought 195 countries together to reduce carbon emissions — a feat of international collaboration made possible by globalization.
GLOBAL COOPERATION
Socially responsible corporations may invest in local medical and educational facilities, benefiting entire communities beyond just trade.
SOCIAL INVESTMENT
Done wisely, globalization could lead to unparalleled peace and prosperity. Done poorly, to disaster."
INTERNATIONAL MONETARY FUND
Real-time communication across the globe at the touch of a button
INSTANT CONNECTION
Access to diverse perspectives once outside our reach
EXPANDED WORLDVIEW
Shared cultural exchange enriches every educational
experience
DEEPER LEARNING
Globalization makes knowledge more accessible and equitable. Search engines, e-books, and online courses allow more people to learn subjects that once required significant income or social positioning.
EDUCATION WITHOUT BORDERS
Information once restricted is now available to anyone with internet access
E-BOOKS & SEARCH
Virtual education opens academic spaces to contributors from every background
ONLINE COURSES
When diverse voices share the table, innovation and new systems emerg
NEW IDEAS
Beyond genetics, our identities are shaped by family background, religion, education, socio-cultural forces, economic conditions, and emotional experiences. No two people are ever exactly the same.
This diversity impacts communication — and miscommunication can occur even when language proficiency is excellent.
EVERY PERSON IS UNIQUE
Every culture has set rules its members take for granted. Cultural imprinting begins at a very early age, and most of a culture's knowledge, beliefs, and values are absorbed subconsciously.
As domestic workforces grow more diverse and globalization accelerates, intercultural communication has never been more critical.
CAROL KINSEY GOMAN, 2011
Mediterranean, Latin American, Arab, Asian, African, American-Indian
Messages are left unspecified — meaning is understood through context, nonverbal cues, and between-the-lines interpretation.
HIGH-CONTEXT CULTURES
Most Germanic and English-speaking countries
Messages are expected to be explicit and specific. Clarity and directness are valued.
LOW-CONTEXT CULTURES
North America, England, Germany, Sweden, Netherlands
Time is a linear commodity — spent, saved, or wasted. One agenda item is addressed at a time.
SEQUENTIAL TIME
South America, Southern Europe, Asia
Time is a constant flow — past, present, and future are interconnected. Relationships are durable bonds that transcend time.
SYNCHRONIC TIME
Japan, Indonesia, U.K., Norway, Netherlands
Feelings are carefully controlled and subdued. Not cold — just measured in business settings.
NEUTRAL CULTURES
Italy, France, U.S., Singapore
Feelings are shown plainly — laughing, smiling, scowling, even walking out. Emotion is part of the message.
AFFECTIVE CULTURES