Power and Influence in the Workplace

Flashcards covering key concepts related to power and influence in the workplace.

Power

The capacity of a person, team, or organization to influence others.

Coercive Power

Ability to apply punishment.

Reward Power

Ability to provide benefits or rewards valued by others.

Legitimate Power

Formal right to make demands, based on the position one holds.

Expert Power

Power derived from a person's experience and knowledge.

Referent Power

Power based on identification and admiration for an individual.

Visibility

Power increases with awareness of controlling a valued resource.

Discretion

Power increases with the freedom to exercise judgment in decision-making.

Network Centrality

An individual's importance in a network, based on factors like betweenness, degree, and closeness.

Coalition Formation

Exerting influence by forming a group that pools the influencing power of its members.

Silent Authority

A subtle form of influence used in high power distance cultures.

Information Control

Manipulating access to information to change attitudes or behaviors.

Impression Management

Actively shaping perceptions to increase likability and influence.

Compliance

Agreement to follow a request, often influenced by authority.

Resistance

Refusal to comply with influence attempts.