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logistics management
part of supply chain that plans, implements, and controls efficient, effective forward and reverse flow of goods between point of origin and point of consumption to meet customers’ requirements
reverse logistics examples
IKEA buy back and resell, Amazon returns, HP ink recycle program
inbound logistics
logistics brining raw materials to factory floor
outbound logistics
logistics delivering manufactured goods to end consumer
parts of supply chain that aren’t logistics
marketing, IT, strategic planning
value added by logistics
product, promotion, price, place
total cost approach
all relevant activities in moving and storing products should be considered as whole
product
amount of SKUs to hold, product design, sustainable products
promotion
availability of highly advertised products
price
landed price
place
bring products to right place
logistics in relation to GDP
higher % of GDP means higher transportation costs, lower % of GDP means lower amount of transportation and less economic activity
primary cash flow
customer → producer → supplier
MPS
master production schedule
MRP
material requirements planning
MRP II
manufacturing resource planning
landed cost/price
sum of item price, shipping cost, and all other costs to deliver product to you
material management
inbound logistics
physical distribution
outbound logistics
logistics variations
demand fluctuations, seasonality, product variety, product and system defects
6 sigma
improve quality by removing defect causes and reduce variabilities in processes, 6 standard deviations from mean
unexpected variations
natural disasters, political events, pandemics
master production schedule
indicates when and how much of each finished product will be demanded
daily demand formula
daily demand = forecast / working days
MRP Inputs
master schedule, BOM, inventory records
MRP outputs
primary/secondary reports
primary reports
changes, order released, planned order schedules
secondary reports
exception reports, planning reports, performance control reports, inventory transactions
MRP disadvantage
ignores resource capacity
MRP II
includes capacity requirements planning for feasible schedules, addresses machine and labor resources
logistics management components
transportation management, warehousing, materials handling, inventory management, order fulfillment
supply chain management
coordination of suppliers, manufacturers, distributors, and retailers to ensure products and services are available to final consumer in timely and cost effective fashion
MRP steps
establish gross requirements, determine net requirements, determine planned order releases
net requirements formula
net requirements = gross requirements - scheduled receipts - on hand inventory
ERP deployment strategies
big bang implementation, phased rollout, parallel rollout, SaaS rollout
inventory polling
polls uncertain demand
MRP II pros
easy to use, many packages available, well-trained workforce, excels at aggregating material requirements, still popular with small to medium companies
MRP II cons
assumes fixed lead times, not interactive, planning isn’t driven by events
forecast information flow
forecast drives MPS, MPS drives MRP / MRP II
on order inventory
inventory ordered currently going through lead time
inventory position
determines total available and incoming stock capability
inventory position formula
inventory position = on-hand inventory + on-order inventory - backordered inventory
ERP
fully integrated computer-based technology used by organizations to manage resources and information throughout a supply chain
decentralized data system
marketing can count beer sold by pack, production by bottle, transportation by case
ERP modules
finance, ops / supply chain, quality / materials management, sales & marketing, HR
ERP examples
Microsoft Dynamics, SAP, Oracle, Infor
ERP disadvantages
very expensive, lengthy implementation process, data errors replicated throughout system, high cost of system downtime, reliant on vendor to support mission critical systems
company driven ERP deployment
based on company established objectives, well understood, have IT departments to manage ERP systems
ERP vendor led
have established methods used for ERP implementations
big bang implenentation
strategy to implement all enterprise functionality and ERP modules in single instance as major event
big bang implementation pros
shorter implementation time, lower costs compared to longer implementation, all user training complete before initial rollout, ERP goes live on planned date
big bang implementation cons
riskier than phased rollout approach, details may be overlooked to rush change, employees are designated to learn new system before designated implementation date, failure in area of system can effect all others
phased rollout
focuses on phasing in few modules at time for slower, more controlled implementation approach
phased rollout pros
step by step implementation, ability to leverage lessons from pprior implementation rollouts, employees learn as they go, less risky
phased rollout cons
longer implementation timeline and potentially higher costs, delayed integration of whole business process / enterprise, can make implementation complexities, change fatigue, large planning and coordination needed
parallel rollout
legacy and new ERP system deployed simultaneously
parallel rollout pros
users learn new system while working on old one, eliminates most data integrity and migration issues, least risky implementation method
parallel rollout cons
double keying of data is very labor intensive, most expensive method
SaaS rollout
ERP accessed through cloud instead of local server, used by small to medium companies
SaaS rollout pros
simpler to deploy, lower implementation cost, rapid scalability and reliability, staff can concentrate on more value adding activities
SaaS rollout cons
potentially limits some integration capabilities, increased data security risk, relies on fast & stable internet
bullwhip effect
amplification of variability in demand when moving up the supply chain from retailers to manufacturers