EMR: Chapter 7 Quiz Principles of Effective Communication

An Emergency Medical Responder should position herself to communicate with a patient:

at eye level

A key characteristic of good interpersonal communication is the immediate ______________ between the sender and receiver.

feedback

Which of the following is NOT typically a barrier to communication?

body language

Active ____________ includes using eye contact when appropriate and asking clarifying questions to further define the message.

listening

Nonverbal communication may be relayed through our:

body language

Which of the following is NOT a pitfall in a successful patient interview?

letting the patient talk

The person who introduces the communication process is called the:

sender

A two-way radio that can be carried on a belt is referred to as:

portable

If your patient has impaired hearing, you should:

ask a family member for help

Which of the following is the best way to handle a patient who can’t communicate due to mental impairment?

keep trying to communicate with the patient