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there are 4 factors related to
finding an effective way of representing the problem (look at it from a useful perspective)
effective way of representing the problem: 1) problem can be framed in a different way: the way if framed can
either help you represent it in the right way or make it harder
Simon studies 4 versions of the mutilated checkerboard problem, only differed
in how they were framed
4 versions:
All identical squares, alternating colors, alternating words, alternating words that usually thought of as 2 contrasting things (butter and bread)
Hardest to answer
all identical squares: no encouragement to think in terms of alternating kinds of squares
less hard
alternating colors and words: some encouragement to think in terms of alternating kinds of squares
easiest
alternating words 2 contrasting words: stronger encouragement to think in terms of alternating kinds of squares
effective way of representing the problem: 2) analogical thinking
focus on structural properties instead of surface properties
analogical thinking is when
you understand something new or complex by comparing it to something familiar
structural properties are
properties that determine the solution to the problem (how problems are the same lead to knowing that solution is the same)
Because the Mutilated checkerboard problem & Russian marriage problem require to solve the same problem (matching somthing), they are
said to be analogous
o’don device is another ex for
analogy in problem solving.
o’don device is
medical invention that invented by a party trick involving a cork and a bottle, that helps extract baby from birth canal
the party trick and giving birth have
the same problem (pushing smth out) so o’don device was created
surface properties are
Properties that are not important to the solution may distract you from the solution (how problems are in different contexts, but require the same goal)
Mutilated checkerboard problem & Russian marriage problem have different
context (surface property)
some aspects of o’don device are different than delivering baby like
totally different things (bottle and cork, birth canal and baby)
effective way of representing the problem: 3) Expertise tends to help represent problems
appropriately: based on structural properties rather than surface properties
Experiment: both experts and novices were asked to
group physics problems based on similarities
novices tended to group by
surface features
experts tended to group by
structural features
effective way of representing the problem: 4) overcoming
functional fixedness
functional fixedness is when
you only focused on the convention function (the common functions) of an items featured in your problem
In Dunkel’s candle problem: if you have overcome functional fixedness of using matches and a matchbox to light the candle, then
you would use matchbox as the base for the candle to prevent wax from dripping on the floor
In this case of functional fixedness, expertise can be
obstacle
the more you know about how things are normally used, the more
you might get fixed on those way of using them
many techniques for creative problem solving involve
overcoming fixedness
brainstorming and thinking outside of the box help
look beyond what is conventional, to see new possibilities