Studied by 0 peoplewhat is training?
a range of activities giving employees job-related skills and knowledge
how can training improve employee motivation?
makes employees feel valued
allows employees to carry out duties which are more challenging and more interesting (job enrichment)
why is training important?
improvements in productivity
more motivated employees
improved rates of employee retention
production of high-quality goods and high levels of customer service
what are the different types of training?
induction training
on-the-job training
off-the-job training
what is induction training?
is the training given to an employee when they first starts a job
what is on-the-job training?
given in the workplace. the three types are: work shadowing, formal training sessions, computer-based training
what are the benefits of on-the-job training?
relatively cheap
targets the exact needs of the business
e-learning is cheap
what are the drawbacks of on-the-job training?
unlikely to bring new ideas
results in more employees being unavailable to work
what is off-the-job training?
provided outside the employee’s place of work
what are the benefits of off-the-job training?
bring new ideas and approaches into a business
expensive and can motivate employees
what are the drawbacks of off-the-job training?
expensive, some businesses may not be able to afford it
there is a risk of the newly trained employee leaving the business for a new job once training is complete
what are the factors that influence decisions on types of training?
the business’s financial position
the type of training required
the skills and experience of the business’s workforce
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