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Creditability
Believability. A credible communicator is perceived as both expert and trustworthy
Persuasion
The process by which a message induces change in beliefs, attitudes, or behaviors.
Central Route to Persuasion
Occurs when interested people focus on the arguments and respond with favorable thoughts.
Peripheral Route of Persuasion
Occurs when people are influenced by incidental cues, such as a speaker's attractiveness.
Sleep Effect
A delayed impact of a message that occurs when an initially discounted message becomes effective. Such as we remember the message but forget the reason for discounting it.
Foot-in-the-door phenomenon
Tendency for people who first agreed to a small request to comply later with a larger request
Lowball Technique
A tactic for getting people to agree to something. People who agree to an initial request will often still comply when the requester ups the ante. People who receive only the costly request are less likely to comply with it.
Door-In-The-Face Technique
Strategy for getting a concession. After turning first turning down large request (door-in-face), the same requester counters with more reasonable request
Primacy Effect
Information presented first usually has the most influence (Equal on other things)
Recency Effect
Information presented last sometimes has biggest influence. Less common
Channel of communication
The way the message is delivered -- whether face to face, in writing, on film, or some other way
Two-step flow of communication
Process by which media influence often occurs through opinion leaders, who in turn influence others
Need for cognition
The motivation to think and analyze. Assessed by agreement with items such as "The notion of thinking abstracting in appealing to me" and disagreement with items such as "I only think as hard as I have to."
Attitude Inoculation
Exposing people to weak attacks upon their attitudes so that whe stronger attacks come, they will have refutations available
Counterarguments
Reasons why a persuasive message might be wrong