3

unit

What occurs before a tragic event?

- a series of warning signals or red flags
- behavioral cues

How many people were killed in Waco, Texas?

82

Things are always changing in our environment today. True or false?

True

Today's environment is \___________.

chaos

What is shortened when chaos occurs?

- the timeliness of decisions
- the time you have to make a decision

How does the internet affect the timeliness of decisions?

things are put into social media very fast and before there is time to make decisions

The information that police need to know today is constantly \_______________.

changing

crisis management training

practicing what needs to be done in case of a crisis

Do authorities do enough of crisis management training?

No

"If it is predictable, then it is \_____________."

preventable

How is job knowledge different today than it was before?

it is constantly evolving

What example was mentioned in lecture regarding crisis management and lack of response?

- Hurricane Katrina
- during the hurricane a lot of buses that could have been used to help people escape were just left to be ruined and drown in the hurricane
- this was a management failure on their part

What did Robert Zimmerman say about chaos?

"chaos is a friend of mine"
we should embrace and acknowledge chaos so we know how to deal with it

What are the major types of crises?

- economic: labor issues, people go on strike, Rosa parks example
- informational: getting hacked, computer w/ info stolen
- physical: equipment failure
- human resource: loss of key personnel, how will you go on without them
- reputational: lawsuits and rumors
- psychopathic acts: terrorism, workplace violence
- natural disasters: hurricanes, bird flu

What is the worst tornado?

EF5

How many jobs in Deleware relate to the poultry industry?

1 in 5

PPE

personal protective equipment

What is a crisis?

a low probability, high consequence act that calls for immediate action

What % of people who MD state police pick up are found in shock, but alive?

98%

What does the Chinese symbol mean?

1. danger
2. opportunity

There is \_______ in every crisis.

opportunity

Danger vs opportunity

- danger can be hidden at times
- opportunity is rarely considered by new leaders

5 stages of crisis

1. sleeper stage - people ignore the signs/discredit them
2. big bang - the act itself
3. lingering cloud - very damaging, when the act won't stop being talked about, the aftermath
4. clean-up/resolution - this is what you want to get to, where congressional hearings happen
5. learning - not practiced very often, what went wrong, what went right

What do crisis managers constantly ask themselves?

"What if....?"

management failure

the failure to:
- anticipate
- respond
- resolve

What is a red flag and why is it important?

the warning signs/indicators
- it is important to know which risk is worth taking so we need to know the red flags

Police decisions are biased toward \___________.

action
(they don't like to sit and do nothing)

What should police/law enforcement avoid when it comes to making decisions?

groupthink

"groupthink"

when general agreement is so important that you go along with the group to avoid conflict/arguing even if you think it is a bad decision

How can police avoid "groupthink"?

by having a designated person to argue against things

What is a framework that works when it comes to making decisions?

PEELQ

PEELQ

Political
Ethical
Economic
Legal
Quantitative

What does a traditional public policy analysis include?

political
ethical
economic
legal

Triangular method of goal setting

you have a goal and use assets (tangible and intangible) and the external environment in order to help reach that goal

What is a goal?

a future set of effort or ambitions that is measured over time

What external environment factors help police achieve their goal (Basically, what/who does the external environment consist of)?

- unions
- media
- state/federal politicians
- university president
- public safety officials
- faith community
- special interest groups

Why is interaction with campus police important?

so students know who they are and can work with them and know the faces of who is protecting them

Police need to do a better job at training officers. True or false?

true

There needs to be better:

- crisis management
- community policing
- mental health training

community policing

- area of policing where the police and the community work together to reduce crime and increase the quality of life
- also includes communicating with the public when its not required

There needs to be more training for \__________skills.

soft skills
(qualities/skills that police have that can improve their jobs and make them better officers)

What does body language have to do with community policing?

certain body language makes officers seem more approachable to citizens

What is the purpose of PERF (police executive research forum)?

examines police training and use of force training

The issue is that the way in which police recruits are trained has not changed much. True or false?

true

In which ways has policing changed over time?

- crime fighting
- technology
- diversity
- equipment
- new challenges

How many police academies are there in the U.S.?

700

How many police academies are there in Maryland?

17

We lose officers more in \______________ than shootings.

vehicular accidents

What is the minimum number of hours required in the academy for training in Maryland?

750

What are the main ideas of the principles?

- recruits need feedback
- applying principles/things they learned
- know the history
- there should be good/updated curriculum in recruitment
- master techniques
- hire professional/knowledgable instructors
- diversity
- technology is needed
- in-person scenarios
- structure
- monitor field training officers
- officers should be brought back to the academy to view what they learned

What 5 key areas do the principles cover?

- academy organization and philosophy
- curriculum
- academy leadership and instructors
- technology and physical plant
- integration of academy and field training

More training time is used for hard skills. True or false?

true

What skills have lower hours for training?

communication and deescelation

Where does UMPD get their rules from?

COMAR - code of maryland regulations

What age do you have to be to to be a recruitment?

21

Do you have to be a US citizen to be certified as a police officer?

you have to be a citizen or you can be a permanent legal resident; you can have dual citizenship

What education is required to be police ceritified?

a high school diploma or a GED

Can you be a police officer if you can't possess a firearm? Why?

No, because this means you have been convicted of a felony

What are the components of the police certification?

- background check
- oral interviews
- drug screening
- physical fitness
- polygraphs
- drivers license record
- certification cards
- firearms training

What are the 3 CVSs (drugs) that you can't use when police certified?

1. heroin
2. PCP
3. LSD
because they are hallucinogens

How often do officers get ceritification cards?

every year and they have to have them on at all times

CPR ceritification is required in Maryland for officers. True or false?

true

What is the minimum score an officer can get on each section?

70%

What is the maximum amount of entrance-level training that you can miss?

5%

What is the shooting minimum?

1000 rounds but MD officers do 1500

What is the average distance for the typical police shooting?

3-8 feet

How many hours of firearms training do they need?

35, but MD officers do 80

What activities are included in the firearms training?

1. firearms training exercises
2. a course of fire for qualification for scoring - includes 3 consecutive day courses of fire and 1 reduced light course of fire (low light fire)

What is voluntary attendance in the police academy?

if you are not chosen for the police academy then you can pay for your own way through it...if you're not certified at the end an agency can do it for you

What is the minimum required hours for field training?

240 hours

What polygraph tests are used for recruitment?

- CVSA (computer voice stress analyzer)
- NDI (no deception indicator)

What is the overall process of recruitment?

1. application
2. written/physical test (same day)
3. oral interviews
4. PHS
5. review PHS for background info/disqualifiers
6. polygraph examination
7. psychological examination
8. medical examination
9. offer letter
10. academy
11. field training
12. officer

Police are not concerned with things that do not involve crime. True or false?

false

Quality of life is \___________ business.

police

Law enforcement personnel focus on \___________.

outcomes

What is the core concept/the goal of policing?

increasing the viability of a neighborhood/community and sustaining it over a long period of time

community development

- the combined effort to sustain a location for the benefit of those living in its environment
- developing active and sustainable communities

section 8 housing

- low income housing
- one of the most stable environments because a lot of people don't want to leave since it is cheaper

What does public safety include?

safety, peace, order

McMansion crisis

there used to be affordable housing and then they were mowed down and Mcmansions were put in so it pushed everyone out when they did this

What do people want and need most from public safety agencies?

- visibility
- attention to neighborhood needs
- response to crises and calls for service
- respect and courtesy
- professional/skilled practitioners
- fear management and control
- follow up

What tools/techniques are used to achieve a better community?

commitment to community
education
creative thinking
expanded discretion
problem solving
emphasis on patrol
beat integrity
resource allocation
measuring value and success beyond statistics
focusing on outcomes

domestic violent extremism

wanting to carry out a goal motivated by political and social motives through unlawful acts

Where do most domestic violence extremists get inspired?

the internet

domestic terrorism

activities that involve acts dangerous to human life that are a violation of the criminal laws of the US
- actions that are intended to intimidate or coerce a civilian population
- can influence the policy of a gov't by coercion/intimidation

What does it mean that the law makes no distinction based on political views regarding domestic terrorism?

anyone with any views can commit domestic terrorism and be prosecuted for it

What went right in the Charlottesville confederate statue protest?

- city officials provided thorough info to the community
- law enforcement protected the free speech of all participants
- no significant injuries or property damage

What went wrong in the Charlottesville confederate statue protest?

- law enforcement weren't unified, they were disconnected and not on the same page
- law enforcement allowed media inside a law enforcement zone by mistake
- law enforcement did not separate members of the klan and counter-protesters
- tear gas was used and unauthorized
- law enforcement didn't respond to community criticism

What went right during the Unite the Right campaign protest?

- no person was shot and no property damage despite presence of firearms
- CPD and the UVA health system had a plan that allowed rescue personnel to attend to injured people
- law enforcement were informed by thorough/accurate intelligence all throughout the event

What went wrong during the Unite the Right campaign protest?

- CPD did not seek help from personnel that had more experience
- CPD did not provide training/info to officers before the event
- the city waited too long before asking virginia department of emergency management for help

What is the biggest thing we have to fight against?

indifference

How much time does recruits spend on firearms, driving the car, use of force training, etc? How much of their duties do they actually NEED this?

- 90% time on training for it
- only 10% of their job requires it

What happens if a duty is breached?

there is cause and harm

How much is it when recruits fail in the academy?

$50,000

Why join a gang?

- boredom
- peer pressure
- poverty
- despair

gang

ongoing group/club/organization/ or association of 5+ people (in MD its only 3 or more) that commits criminal offenses

gang enforcement strategies

1. police department gang units
2. intelligence and fusion centers
3. RICO

injunctions

court order restraining gangs from certain activities to stop the harm in the community by gangs

\#1 federal gang priority in the US

MS 13

What are early warning systems of mental health issues in people?

- people who are prescribed medicines and suddenly stop taking them
- seeing a decline in a person's work