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ORGANIZING
A management function involving the structuring of resources and activities to accomplish objectives efficiently and effectively.
Designing Jobs
Grouping Jobs
Establishing Reporting Relationships
Distributing Authority
Coordinating Activities
Differentiating Between Positions
BASIC ELEMENTS OF ORGANIZING
Designing Jobs
Determines an individual's work-related responsibilities.
Most common approach: job specialization.
Grouping Jobs
After jobs are designed, they are grouped into departments.
Function
Product
Customer
Location
4 Common bases for departmentalization:
Establishing Reporting Relationships
Starts with clarifying the chain of command.
Span of management helps determine whether an organization is:
Tall
Flat
Distributing Authority
Starts with delegation.
Delegation = manager assigns a portion of total workload to others.
Coordinating Activities
Links activities of various departments.
Differentiating Between Positions
Line position
Direct chain of command.
Responsible for achievement of organizational goals
Staff position
Provides expertise, advice, and support to line positions.
Defines relationships between tasks and authority for individuals and departments.
Defines:
Formal reporting relationships
Number of hierarchy levels
Span of control
Defines groupings of individuals into departments and departments into the organization.
Defines the system used to coordinate effort in both:
Vertical
Horizontal directions.
PURPOSE OF THE STRUCTURE
Formal Organization
-Is the structure that details line of responsibilities, authority and
position
- Is described by the management through organizational chart,
organizational manual and policy manuals.
Informal Group
Group that is spontaneously formed by members of an
organization with friendship as a principal reason for belonging
It is not part of the formal organization
It does not have a formal performance purpose
Structure detailing:
Responsibilities
Authority
Position
Described by management through:
Organizational chart
Organizational manual
Policy manuals
Formal Organization Difference
Spontaneously formed by organization members.
Friendship is a principal reason for belonging.
Not part of the formal organization.
Has no formal performance purpose.
Informal Group Difference
FUNCTIONAL ORGANIZATION
PRODUCT OR MARKET ORGANIZATION
MATRIX ORGANIZATION
TYPES OF ORGANIZATIONAL STRUCTURES
Employees performing a common task allow economies of scale and efficient resource use.
Chain of command converges at the top -> unified direction.
Promotes high-quality technical problem-solving.
Provides in-depth skill specialization and development.
Career progress is provided within functional departments.
FUNCTIONAL ORGANIZATION
Flexible and responsive to change.
High concern for customer needs.
Excellent coordination across functional departments.
Easy pinpointing of responsibility for product problems.
Emphasis on overall product/division goals.
Develops general management skills.
PRODUCT OR MARKET ORGANIZATION CHARACTERISTICS
More efficient resource use than divisional structure.
Flexible and adaptable to changing environment.
Develops both general and functional management skills.
Encourages interdisciplinary cooperation.
Expertise is available to all divisions.
Enlarged employee tasks can improve motivation.
MATRIX ORGANIZATION CHARACTERISTICS
Line Authority
Staff Authority
Functional Authority
TYPES OF AUTHORITY
Line Authority
A manager’s right to tell subordinates what to do and then see that
they do it.
Staff Authority
A staff specialist’s right to give advice to a superior
Functional Authority
A specialist's right to oversee lower-level personnel involved in that specialty, regardless of where they are in the organization.
COMMITTEES
is a formal group of persons formed for a specific purpose.
Ad Hoc Committee
Standing Committee
Types of Committees
Ad Hoc Committee
Created for a short-term purpose.
Has a limited life.
Standing Committee
Relatively permanent.
Deals with issues on an ongoing basis.