E. 5.5 Additional Info

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Last updated 7:59 AM on 7/26/26
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16 Terms

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VUCA

Volatility, Uncertainty, Complexity, & Ambiguity framework used to describe the challenging and unpredictable nature of modern environments, particularly in business and strategic leadership

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Volatility

The speed, magnitude, and unpredictability of change

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Vision

A powerful sense of purpose and direction that guides decisions and actions, even when the path is unclear

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Uncertainty

A lack of predictability regarding future events

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Understanding

Involves actively seeking information, listening deeply, engaging in continuous learning, and fostering empathy

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Complexity

Multitude and interconnectedness of influencing factors

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Clarity

Simplifying messages, focusing on core priorities, identifying critical leverage points, and streamlining processes

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Ambiguity

The information is unclear, contradictory, or open to multiple interpretations

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Agility

The ability to move quickly, adapt rapidly, experiment, learn from failures, and pivot when necessary

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High Variability

Refers to the unpredictability and inconsistency of inputs, tasks, or outputs within a work process or environment

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Low Analyzability

Refers to the difficulty in understanding or rationalizing the work process or its outcomes

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Kirkpatrick Model of Evaluation

A globally recognized method of evaluating the results of training and learning programs

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Reaction

Level 1 of Kirkpatrick's model that is learner-focused

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Learning

Level 2 of Kirkpatrick's model that focuses on whether or not the learner has acquired the knowledge, skills, attitude, confidence, and commitment that the training program is focused on

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Behavior

Level 3 of Kirkpatrick's model that measures behavioral changes after learning and shows if the learners are taking what they learned in training and applying it as they do their job

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Result

Level 4 of Kirkpatrick's model that focuses on whether or not the targeted outcomes resulted from the training program, alongside the support and accountability of organizational members. Usually done by measuring learning against an org's business outcomes and and common KPIs