Chapter 17 - Management

HITT, Ch 17 Management

Which of the following are the principles describing how a department or an organization will handle a specific situation or execute a specific process?

Policies

What is the management principle where it is assumed that each employee reports to one specific management position?

Unity of command

Which of the following is the process of planning, controlling, leading, and organizing the activities of a healthcare organization or department within an organization?

Management

Healthcare organizations update their mission and vision statements regularly as part of what process?

Strategic process

What type of analysis involves reviewing the inner workings of the healthcare organization to determine strengths and weaknesses of the business practice and processes?

Internal analysis

What is the management principle in which each member is assigned a specific rank that reflects his or her level of decision-making authority within the organization?

Hierarchical chain

The ____ statement is a short description of an organization’s ideal future state. 

Vision

____ are the people within the organization who oversee the operation of a broad scope of functions.

Middle management

What is it called when all employee job tasks, responsibilities, and relationships are clearly defined?

Functional definition

What is the plan that outlines the outcomes and goals for a company?

Strategic planning

What is the senior management of a healthcare organization, the people who oversee a broad functional area or group of departments or services?

Executive management

What is a written statement that identifies the core purpose and philosophies of a healthcare organization?

Mission

Which of the following is the examination of the future and preparation of action plans to attain goals of the department or healthcare facility?

PlanningW

Which of the following is the ability to accept and understand the beliefs and values of other people and groups and is vital to the overall health of an organization?

Cultural competence

____ are the people within the organization who oversee the operation of a broad scope of functions

Middle management

What is the coordination of all the tasks and responsibilities of a department to ensure the work that needs to be accomplished correctly?

Organization

The number of employees a person manages is called the ____

Span of control

What is the document in which the leadership of a healthcare organization identifies the organization’s overalls mission, vision and goals to help set the long-term direction of the organization’s as a business entity?

Strategic plan

____ is the specific day-to-day tasks that are required in operating a healthcare organization or HIM department.

Operational planning

The process of identifying and prioritizing various upgrades and changes that might be made in an organization’s information systems. 

Strategic information systems planning

The process of gathering information about what it takes to get a job done.

Work analysis

The process and steps it takes to accomplish a task.

Workflow

The formal process of introducing change, getting it adopted, and diffusing it throughout the organization. 

Change management

List of duties, reporting relationships, working conditions, and responsibilities for a particular job.

Job description

A method of evaluating a job description against written descriptions of various classification grades

Job classification

The process of applying predefined compensable factors to determine their worth

Job evaluation

A formal set of principles and procedures to help control the activities associated with implementing a large undertaking to achieve a specific goal

Project management

The period in which the processes involved in carrying out a prokect are completed

Project management life cycle

A graphic tool used to plot tasks and show the duration of project tasks and displays overlapping tasks.

Program evaluation and review technique (PERT) chart

A project management tool that diagrams a project’s timelines and tasks as well as their interdependencies.

Gantt chart

A collective term used to refer to any study that determines the benefit of a proposed project.

Impact analysis

The mechanism that all organizations and businesses use to fully comprehend and communicate their financial activities and status.

Financial management

The process of collecting, recording, and reporting an organization’s financial data including the assets, expenses, and liabilities of the company.

Accounting

The amount that is charged as cost by an organization to the current year’s activities of operation.

Expenses

The recognition of income earned and the use of appropriated capital from the rendering of services during the current time period.

Revenue

A plan that converts the organization’s goals and objectives into targets for revenue and spending.

Budget

The approval to move funds from one budget to another

Budget adjustment

Business situations where two or more companies combine, one of them continues to exist as a legal business entity while the others cease to exist legally and their assets and liabilities become part of the continuing company

Merger

A comprehensive program of activities intended to minimize the potential for injuries to occur in a facility and to anticipate and respond to ensuring liabilities for those injuries that do occur

Risk management

Ensures the value of information assets, requiring an organization-wide perspective of information management functions

Enterprise information management (EIM)

A process and strategy of deciding where resources should be used in the accomplishment of mission, values, and goals of the organization. 

Resource allocation