how we think about, influence, and relate to one another
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fundamental attribution error
the tenancy to assign too much weight to personality and too little to situations when explaining others' behaviors
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attitude
feelings, often based on beliefs, that affects our responses to objects, people, and events; ex) if you believe someone is friendly and kind, more likely to act warmly toward them and have positive feelings for them
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peripheral route persuasion
uses unimportant cues to trigger quick, emotional judgments. Uses characteristics of a speaker (beauty, charm, expertise). Works when unmotivated or unable to process the message.
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central route persuasion
uses evidence and arguments to try to motivate careful, logical thinking. Works best when people are highly involved or analytical thinkers
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attitudes and behavior
\________ will affect our __________, (and vice versa) but not always: they are most likely to when external influences are minimal and when attitude is stable, specific to the behavior, and easily recalled
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foot-in-the-door phenomenon
getting someone to agree to do a small favor makes it more likely they'll agree to something bigger in the future
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role-playing
Acting according to a certain role can lead you to adopt attitudes consistent with that role; e.g. Stanford prison study
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cognitive dissonance
"if I choose it, I must want it"; dissonance between attitude and behavior = discomfort; the discomfort a person feels when their behavior does not align with their values or beliefs
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conformity
process whereby people change their beliefs, attitudes, actions, or perceptions to more closely match those held by groups to which they belong or want to belong or by groups whose approval they desire
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normative social influence
sensitive to social norms because can be rejected or excluded if we are different; where a person changes their public behavior but not their private beliefs; conform to fit in
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informational social influence
people do things in a certain way because it reflects an accurate or effective perspective on reality; where a person conforms to gain knowledge, or because they believe that someone else is 'right'; assume people know more than you do so you conform
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social facilitation
Responses on a task are stronger in the presence of others
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social loafing
the tendency for people in a group to exert less effort when working with others to reach a common goal; ex. group projects
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deindividualization
the loss of self-awareness and self-restraint when in a group that provides arousal and anonymity; ex. online discussion
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group polarization
strengthening of a group's pre-existing attitudes due to discussions within the group
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groupthink
process within a group of people where desire for harmony or conformity results in irrational or dysfunctional decision making
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obedience
behavior that is ordered by another person or group
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prejudice
an unfair negative attitude toward a group and its members; includes 3 parts, stereotypes, emotions, and discrimination
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stereotype
members of a group share certain attributes
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discrimination
predispositions to action
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just-world phenomenon
belief that good is rewarded and evil is punished
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explicit vs. implicit attitudes
\_______ are attitudes we are aware of and _________ attitudes are attitudes that we are not aware of and may influence our behavior without us knowing it
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cognitive roots of prejudice
we naturally try to simplify the world, so we sort things into categories (i.e. race/ethnicity); we can overestimate similarities and underestimate differences within a category (e.g. other-race effect)
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social roots of prejudice
includes just-world phenomenon, ingroup and outgroup dynamics, and ingroup bias
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ingroup
people with whom we share a common identity
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outgroup
those who are not like us
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ingroup bias
we tend to favor our own group over other people, as we tend to like people who are like us; can involve favoritism in hiring, sharing resources, providing support
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scapegoat theory
prejudice offers an outlet for anger by providing someone to blame
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other-race effect
people are generally better at recognizing faces of their own race, compared to faces of different races; overestimate similarities and underestimate differences within a category
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self-fufilling prophecy
perceiver's expectancy may influence their behavior to elicit expected actions from the target person
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costs of prejudice
distorted information processing, as stereotypes affect what is noticed and how it is interpreted, can confirm biases and ambiguous action s may be interpreted as consistent with expectations; oversimplification (excessive uniformity), negativity, self-fulfilling prophecies, stereotype threat
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stereotype threat
An increased pressure if member of a minority group is facing a stereotype - they fear if they do poorly on task, it will confirm unfavorable belief about their group; can lead to in fact performing more poorly
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bystander effect
the reduced likelihood of helping due to the presence of other bystanders
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personality
Characteristic pattern of thinking, feeling, and behaving
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psychodynamic theories of personality
view human behavior as a dynamic interaction between the conscious and unconscious mind; Freud: there are the conscious, preconscious, and unconscious, with 3 systems (id, superego, ego), and defense mechanisms to help manage these conflicts
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psychoanalysis
the idea that much of what we do is influenced by factors outside of our conscious awareness; Freud that helping people to access unknown thoughts and feelings could relieve symptoms (free association - saying whatever comes to mind)
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unconscious; preconscious
unacceptable ideas and feelings; acceptable ideas and feelings capable of coming conscious
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id
Aggressive and sexual drives, inherited from animal ancestors (instincts)
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ego
The reality principle, mediates between the id and superego (reality)
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superego
The conscience, derived from parents and societal restrictions (morality)
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psychosexual stages
the childhood stages of development (oral, anal, phallic, latency, genital) during which, according to Freud, the id's pleasure-seeking energies focus on distinct erogenous zones ** see chart
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Oedipus(/Electra) complex
psychological fixation of the phallic stage (3-6, genitalia); attraction towards opposite-sex parent, hatred toward same-sex parent
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fixation
Freud: a lingering focus of pleasure-seeking energies at an earlier psychosexual stage, in which conflicts were unresolved
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defense mechanisms
develop to help manage conflicts in psychoanalytical theory
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repression
the main defense mechanism; keeps unwanted feelings/impulses from consciousness
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critiques of psychodynamic approach
hypothesis is not testable, there is a heavy use of case studies, and ignored/de-emphasized contextual and social influences
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inferiority complex
early feelings of insecurity drive behavior and personality (Alfred Adler theory of personality)
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collective unconscious
certain universal symbols and ideas (archetypes) are present in the unconscious of everyone; Karl Jung's theory of personality
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hierarchy of needs
Maslow: basic needs need to be met first, before higher, more comped needs can be addressed
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self-actualization
the need to move toward realization of potential, a basic need; personality reflects the hierarchy of needs
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unconditional positive regard
basic view of humanistic personality: within this it allows us to develop self-awareness and a more realistic and positive self-concept
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self-concept
personality is organized by a set of perceptions about abilities and characteristics that arises from social interactions; the drive or positive regard faced with conditions of worth may lead to incongruence
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critiques of humanistic approach
Concepts (e.g. potential for growth, self-actualization) are vague ad difficult to examine; too optimistic?
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trait
stable predisposition to act/behave certain way; Person's typical (average) style of behavior & emotion
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factor theories of personality
clusters of behavior tendencies that tend to occur together (like "risk taking"-ness); uses factor analysis
to experience: high on _______ includes active imagination, willingness to consider new ideas, divergent thinking, intellectual curiosity; low on: prefer familiar, do not seek out new experiences, down-to-earth, conventional
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conscientiousness
high of: organized, planners, determined, high on self-control; low: careless, easily distracted, undependable, low on self-control
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extraversion
high on: energetic, optimistic, friendly, assertive; low on: reserved, independent, even-paced, quiet
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agreeableness
high on: helpful, trusting, sympathetic, prefer cooperation; low on: skeptical, critical, irritable, prefer competition
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neuroticism
high on: are easily upset, highly emotional, worried, self-conscious; low on: calm, well-adjusted, comfortable, even-tempered
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research on the big five
by adulthood, traits are fairly stable (although neuroticism decreases); around 40% of traits are attributable to genetic makeup; describes a range of cultures well; won't necessarily predict specific behaviors
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reciprocal determination
Personality traits interact with our social world to result in particular behaviors (social-cognitive theory)
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social-cognitive perspective
interactions between environments, interpretations, and behaviors
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locus of control
amount of perceived control over environment; impacts our enduring personality traits (social-cognitive theories)
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self-efficacy
An individual's belief that he or she is capable of performing a task.