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covers pp. 5 - 16

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29 Terms

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Thermopolium

Ancient Roman cafeteria

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Istanbul (1555)

First opened coffee house opened where?

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Boulanger

French soup teller, the 1st restaurant serving individual portions.

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Grand Taverne de Londres

Precursor to the modern restaurant (Paris)

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Canning

Significant contribution to the food service industry

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Benjamin Franklin / E.Hoyt

Who made the first patented cooking stove

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Delmonico’s

Fine dining restaurant in New York City

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Marie-Antoine Careme

Father of the 4 sauces

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White Castle

introduced the concept of affordable, quick & clean hamburger dining

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1940

When was McDonald’s established

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Fast Food Restaurants

Restaurants where food is prepared very quickly, taking only minutes

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Casual Restaurants

Offers full service dining, comfortable seating & a laid-back atmosphere

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Fast Casual Restaurants

Fast food joints but with an elevated menu. Ordering, payment & pick up are done at the counter, but they may service by delivering orders to the table

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Contemporary Casual Restaurant

Full service. Elevated theme & picture-worthy decor. (“Instagramable”—Ma’am Yna)

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Fine Dining Restaurant

Michelin stars & an elevated and formal restaurant setting

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Cafe/Coffee shop

Features a drink-heavy menu (mostly coffee) & bakery offering small, easy breakfast options

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Specialty Drink Shops

Bubble tea, smoothies, or fresh juice.

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Buffett Restaurants

Guests can fill their plates as many times as they want with whatever they want.

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Food Trucks

“Compact kitchen on wheels”

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Concession Stands

Occupies a very small space, just enough for service counter, equiptment & small kitchen area.

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Pop-up Restaurants

Guests try out new food and restaurant concepts

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Ghost Restaurants

Ghost/Virtual Brand. All sales are performed digitally & delivered.

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Front of the house

Operations in restaurants are the customer-facing

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Back of the house

Operations in restaurants are the behind-the-scenes activities and staff roles

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Administrative Support

Supports staff & helps managers & owners take care of the records. of a restaurant

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Management

Oversees the business operations of an establishment

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Logistics

Package, order & deliver the supplies and food needed to operate businesses.

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Kitchen staff

referred to back-of-the-house employees

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Support Staff

Often directly work with customers or provide the tools that other staff members need to preform their duties