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gradw 10 chapter 2 term 1
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what are the three levels of managment
top level
middle level
lower level
what does the top level of managment do
The top level of management is responsible for setting the overall direction and vision of the organization. They make strategic decisions, allocate resources, and ensure that the company's goals align with its mission.
what is the middle level of managment responsible for
The middle level of management is responsible for implementing the strategies and policies set by top management. They coordinate between the top and lower levels, manage departmental functions, and ensure effective communication within the organization.
what is the lower level of management responsible for
The lower level of management is responsible for overseeing day-to-day operations and managing frontline employees. They implement the plans set by middle management and ensure tasks are completed efficiently.
what are the managment tasks
planning
organising
leading
controlling
risk managment
factors that influnece organisational structure
the size of the company
techology
resources
strategic goals of the business
what are the types of organisational structure
functional
project
matrix structures
what is the functional structure
employees are grouped into departments based on their specific skills and functions, like marketing, finance, production, and human resources, with each department reporting to a manager specializing in that area
what is the project structure
a system within a company that outlines how different teams and individuals are organized and assigned roles and responsibilities specifically for a particular project
what is the matrix structure
an organizational structure where employees report to multiple managers, typically both a functional manager within their department and a project manager for specific projects
what is the admisinistration function
the part of a business that manages the overall organization, including tasks like information management, office practices, communication, record-keeping, and ensuring smooth operations across different departments
what are the functions of the administration function
managment of info
handling of info
office practice
infotmation technology
what is the financila funtion
the part of a business that manages all aspects of its money, including earning revenue, controlling expenses, raising capital, and analyzing financial data to ensure the company's financial stability and profitability
types of financin
bank loans
bank overdrafts
asset based loans
grants
recievable finance
angle funding
venture capital
bank loans
money that the business borrows from the bank
bank overdrafts
a facility that allows a business to withdraw money from their account even when they don't have enough funds
asset based loans
a business financing method that uses an asset owned by a business as security against a business loan.
grants
a sum of money given by a government or organization to a business, usually for a specific purpose like starting up a new venture, research and development, or supporting a community initiative, which does not need to be repaid
receivable finance
a trade finance method businesses can use to receive funding matching the amounts owed to it by its customers in outstanding invoices
angle funding
a type of investment where a wealthy individual, known as an "angel investor," provides early-stage funding to a new business (startup) in exchange for a share of the company's ownership
venture capital
money invested in a new, small business (often considered a startup) with high growth potential, where investors take on a significant risk in exchange for the possibility of a large return if the business succeeds
types of budgets
capital budget
cash budget
investments
types of capital
working
own
borrowed
fixed
fixed vs working capital
"fixed capital" refers to the money invested in long-term assets like buildings, machinery, and equipment that are not readily converted to cash, while "working capital" is the money used for day-to-day operations like buying raw materials, paying salaries, and covering short-term expenses, essentially the "operating cash" needed to run a business smoothly.
owned vs borrowed capital
owned capital" refers to the money invested in a business by the owner themselves, while "borrowed capital" is money that the business has obtained through loans from banks or other lenders
what is the purchasing function
the department within a business responsible for acquiring the necessary goods and services from suppliers, including identifying needs, researching options, negotiating prices, and managing deliveries to ensure the company has the stock it needs to operate effectively
purchasing procedure
determine the need for the product
determine the price
chose a suplier
place an order
recive order
pay supplier
distruibute stock
complte the order
importance of stock control
allows a business to efficiently manage its inventory levels, ensuring they have the right amount of stock on hand to meet customer demand while minimizing costs associated with overstocking or running out of products, ultimately maximizing profits and maintaining customer satisfaction
Nationl credit act (NCA)
To promote a fair and non-discriminatory marketplace for credit
To regulate consumer credit
To improve consumer information standards
To prohibit unfair credit and marketing practices
To promote responsible credit granting and use
To prohibit reckless credit granting
To provide for debt re-organization in cases of over-indebtedness
positives of NCA
consumer protection
debt review
credit worthiness
fair credit access
national credit regulator (NCR)
negatives of NCA
forced to budget
loss of sales
limited stock
longer to purchase goods
must sell quality products
Consumer protection act (CPA)
a law designed to safeguard consumers by regulating business practices, ensuring fair trade, and protecting them against misleading advertising, unfair terms and conditions, and defective products
positives of CPA
businesses are protected
gain consumer loyalty
resolve disputes
businesses build a good image
negatives of CPA
confidential info is avalibale
penalties are high
discole more info
staff need to be trained
public relations
the practice of managing a company's image and reputation by building positive relationships with its stakeholders, including customers, employees, media, and the community, aiming to create a favorable public perception of the business through communication strategies and actions
methods of carrying our public relations
media
direct contact
brocheurs
exhibitations
social responsibility
transit advertising
use of telephone