Foundations of Excellence in Healthcare Management

These flashcards cover key definitions, concepts, and frameworks discussed in the lecture on healthcare management.

Stakeholder

An individual or group that has an interest in the success of an organization.

Transformational Culture

A culture within an organization that focuses on continuous improvement and change through leadership.

Evidence-Based Management

Management decisions based on the best available evidence from research or data.

Patient-Centered Care

Healthcare that is respectful of and responsive to individual patient preferences, needs, and values.

Quad-Function Model

A framework that includes delivery, payment, financing, and insurance in healthcare organization.

Equitable Care

Healthcare that is provided without differences based on personal characteristics such as race, age, gender, or income.

Comprehensive view of population health

A broader approach to health that includes physical, mental, and social well-being beyond just the absence of disease.

Mission Statement

A formal summary of the aims and values of a company, organization, or individual.

Continuous Improvement

Ongoing efforts to enhance products, services, or processes.

Health Insurance

Coverage that pays for medical and surgical expenses incurred by the insured.