Information Technology in the Organization

What is information technology (IT)?

Technology used to create, maintain, and make information available.

What technologies does IT manage and support?

Computer hardware, software, network connectivity, and network performance.

What is IT responsible for regarding information?

The storage, processing, and distribution of information.

Why is IT important to an organization?

IT provides the information backbone of practically any organization and supports many areas of business.

How can organizations use IT to advance their goals?

IT can help improve products and services, provide better customer service, and accelerate internal processes.

What is a system?

A collection of elements that interact to achieve a common goal.

What components make up IT as a system?

Hardware, software, networking elements, IT professionals who maintain them, and the people who use them.

Can individual components of an IT system also be considered systems?

Yes. Every component can also be viewed as its own system.

What types of business functions can IT support?

Diverse functions ranging from production to human resource management.