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Nonverbal communication
Involves all messages other than words or language
Types of Nonverbal communication
1. Body movements
2. Vocal behavior
3. Clothing and appearance
Importance of nonverbal communication
1. tendency for nonverbal behavior to "leak" or show true emotion
2. can sometimes be more important than verbal communication
3. we tend to trust nonverbal more than verbal cues
Nonverbal channels (gesture)
1. emblems - very clear translation without words (ex: peace sign)
2. illustrators - gestures tied to speech
3. regulators - control flow of communication
4. adaptors - used to regulate emotional arousal
Paralanguage
vocal characteristics and temporal patterns that accompany speech
Nonverbal channels (paralanguage)
1. phonetic pause
2. silent pause
3. filled pause
4. response latency
5. speech rate
6. articulation
7. loudness
8. pitch
9. stress
Phonetic Pause
a brief silence that occurs within a word or between syllables (too fast for humans to detect)
Silent pause
silence used for emphasis or effect
Filled pause
A hesitation such as 'um' or 'er'.
Response latency
amount of speaking time between someone stopping speech and the next person starting
Speech Rate
how fast we speak
Articulation
how well we are speaking/pronouncing words
Stress
highlighting or adding emphasis to certain words
Anger and Joy
have the same pitch, loudness, and tempo
Nonverbal channels (touch)
- known as haptics (can indicate liking or dominance)
- a study found that couples in the intermediate stage (dating for short time and not married) engage in most hand to hand contact compared to those in initial or stable stages
Nonverbal channels (gaze)
1. gaze
2. mutual gaze
3. gaze aversion
- can be used to regulate the input of information
- used to demonstrate attraction or dominance
Nonverbal channels (space/proxemics)
1. intimate (very close, usually able to touch)
2. personal (about 4ft, just in arms reach)
3. social (about 4-12 ft, for everyone)
4. public (12+ ft, not interpersonal)
not the same across different cultures
Expectancy Violations Theory (EVT)
- humans have expectations for how others should behave which are influenced by norms
- expectations exert significant influence on impressions and outcomes
- violations are not always negative
Constructs of EVT
1. expectancy (predicted behavior)
2. violation
3. violation valence (the positive/negative value of breach)
4. communicator reward valence (the violator's appeal)
Types of attraction
1. task attraction
2. physical attraction
3. social attraction
Task attraction
attraction to someone's abilities or dependability
Physical attraction
- attraction to someone's physical appearance
- matching hypothesis: more likely to be attracted to someone of similar levels of attraction to yourself
Social attraction
attraction to someone's personality (friends with them)
Factors that affect attraction
1. proximity
2. mere exposure
3. isolation anxiety (attracted to someone who wants to interact with others)
4. similarities (provides self validation)
5. compensatory hypothesis/complementary needs (someone who is strong in an area we are weak)
6. reciprocity of liking (if someone likes us, we reciprocate due to feelings of reward)
Eros
"romantic love"; based on physical attractiveness, love at first sight, emotionally and physically intense (like a sports car)
Ludus
"game playing love"; fun/unserious, friends with benefits, polygamy is more likely
Storge
"friendship love"; very peaceful, caring, respect, friends first
Pragma
"shopping list love"; practical and logical, good fit for each other, realistic
Mania
based on possession and dependent love, starts high then hits a big depression, demanding and obsessive, quick to be jealous
Agape
"all giving, selfless love"; see love as a duty, lots of compassion, expect nothing in return
Model of self
Am I worthy of being loved? (how do i view myself)
Model of others
Are others responsive caregivers? (how do others view me)
Secure attachment
positive model of self, positive model of other; consistent responses from caregiver
Anxious (preoccupied) attachment
negative model of self, positive model of other; inconsistent responses from caregiver
Avoidant (dismissive) attachment
positive model of self, negative model of other; indifferent caregiver
Fearful attachment
negative model of self, negative model of other (high anxiety and avoidance)
Similarity hypothesis
attracted to those with similar attachment style
Complementary hypothesis
attracted to those with an attachment style that fills in the gaps of our own
Attachment-security hypothesis
all individuals show preference for secure attachment people over all other styles