PRINCIPLES OF COMMUNICATION

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21 Terms

1
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Is essential when communicating

  • consider the needs and interests of the listeners
  • senders must know to whom they are talking to

knowing your audience

2
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is also crucial.

  • know the reason for communicating to help outlining what you say.

knowing your purpose

3
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  • have a rich wide scope of knowledge so to share
  • master the topic to interplay trustworthy and accuracy

knowing your topic

4
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_ from the audience

  • be ready in answering challenging questions

anticipating objections

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  • provide authentic and firsthand information
  • share personal and inspiring stories to motivate listeners and provide a lasting impression

achieving credibility with your audience

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  • be creative enough to effectively get the hearts of your audience

presenting information in various ways

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  • one of major communication barriers is ourselves, basically, our own ideas and opinions a

acknowledging communication barriers

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what are the 3 key barriers to effective communication?

  1. physical barriers

  2. psychological barriers

  3. interpersonal barriers

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9
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refer to the natural and environmental factors that serves as barriers in communication

physical barriers

10
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  • anything that interferes with our ability to focus in the communication process
  • environmental and natural conditions that affect the communication process

noise

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improper lighting and ventilation may impair communication

temperature

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disturbance or technical problem

medium

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organizational structure can also serve as a communication barrier

workplace

14
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too much information may lead to miss some importance points or misinterpret the meaning of the entire message

information overflow

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such as hearing problems or speech difficulties may also affect the quality of communication

physical disabilities

16
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refer to the influences of our mental condition

psychological barriers

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what are the examples of psychological barriers?

  1. lack of attention
  2. poor retention
  3. lack of trust
  4. closed minded and filtering
18
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refer to the barriers to effective communication in relation to people

interpersonal barriers

19
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occur when genders do not form and express themselves in similar manner

gender issues

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occurs when individuals distrust others

competition

21
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diverse mindset due to different cultural backgrounds

culture