PRINCIPLES OF COMMUNICATION

5.0(1)
studied byStudied by 1 person
learnLearn
examPractice Test
spaced repetitionSpaced Repetition
heart puzzleMatch
flashcardsFlashcards
Card Sorting

1/20

encourage image

There's no tags or description

Looks like no tags are added yet.

Study Analytics
Name
Mastery
Learn
Test
Matching
Spaced

No study sessions yet.

21 Terms

1
New cards
Is essential when communicating

* consider the needs and interests of the listeners
* senders must know to whom they are talking to
knowing your audience
2
New cards
is also crucial.

* know the reason for communicating to help outlining what you say.
knowing your purpose
3
New cards
* have a rich wide scope of knowledge so to share
* master the topic to interplay trustworthy and accuracy
knowing your topic
4
New cards
_____ from the audience

* be ready in answering challenging questions
anticipating objections
5
New cards
* provide authentic and firsthand information
* share personal and inspiring stories to motivate listeners and provide a lasting impression
achieving credibility with your audience
6
New cards
* be creative enough to effectively get the hearts of your audience
presenting information in various ways
7
New cards
* one of major communication barriers is ourselves, basically, our own ideas and opinions a
acknowledging communication barriers
8
New cards
what are the 3 key barriers to effective communication?

1. physical barriers
2. psychological barriers
3. interpersonal barriers

\
9
New cards
refer to the natural and environmental factors that serves as barriers in communication
physical barriers
10
New cards
* anything that interferes with our ability to focus in the communication process
* environmental and natural conditions that affect the communication process
noise
11
New cards
improper lighting and ventilation may impair communication
temperature
12
New cards
disturbance or technical problem
medium
13
New cards
organizational structure can also serve as a communication barrier
workplace
14
New cards
too much information may lead to miss some importance points or misinterpret the meaning of the entire message
information overflow
15
New cards
such as hearing problems or speech difficulties may also affect the quality of communication
physical disabilities
16
New cards
refer to the influences of our mental condition
psychological barriers
17
New cards
what are the examples of psychological barriers?

1. lack of attention
2. poor retention
3. lack of trust
4. closed minded and filtering
18
New cards
refer to the barriers to effective communication in relation to people
interpersonal barriers
19
New cards
occur when genders do not form and express themselves in similar manner
gender issues
20
New cards
occurs when individuals distrust others
competition
21
New cards
diverse mindset due to different cultural backgrounds
culture