PRINCIPLES OF COMMUNICATION

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Is essential when communicating

  • consider the needs and interests of the listeners

  • senders must know to whom they are talking to

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21 Terms

1

Is essential when communicating

  • consider the needs and interests of the listeners

  • senders must know to whom they are talking to

knowing your audience

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2

is also crucial.

  • know the reason for communicating to help outlining what you say.

knowing your purpose

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3
  • have a rich wide scope of knowledge so to share

  • master the topic to interplay trustworthy and accuracy

knowing your topic

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4

_____ from the audience

  • be ready in answering challenging questions

anticipating objections

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5
  • provide authentic and firsthand information

  • share personal and inspiring stories to motivate listeners and provide a lasting impression

achieving credibility with your audience

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6
  • be creative enough to effectively get the hearts of your audience

presenting information in various ways

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7
  • one of major communication barriers is ourselves, basically, our own ideas and opinions a

acknowledging communication barriers

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8

what are the 3 key barriers to effective communication?

  1. physical barriers

  2. psychological barriers

  3. interpersonal barriers

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9

refer to the natural and environmental factors that serves as barriers in communication

physical barriers

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10
  • anything that interferes with our ability to focus in the communication process

  • environmental and natural conditions that affect the communication process

noise

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11

improper lighting and ventilation may impair communication

temperature

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12

disturbance or technical problem

medium

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13

organizational structure can also serve as a communication barrier

workplace

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14

too much information may lead to miss some importance points or misinterpret the meaning of the entire message

information overflow

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15

such as hearing problems or speech difficulties may also affect the quality of communication

physical disabilities

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16

refer to the influences of our mental condition

psychological barriers

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17

what are the examples of psychological barriers?

  1. lack of attention

  2. poor retention

  3. lack of trust

  4. closed minded and filtering

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18

refer to the barriers to effective communication in relation to people

interpersonal barriers

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19

occur when genders do not form and express themselves in similar manner

gender issues

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20

occurs when individuals distrust others

competition

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21

diverse mindset due to different cultural backgrounds

culture

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