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Consumer Behavior
The study of how individuals, groups, or organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy needs and wants. (Cue: Buy–Use–Dispose)
Unique Features of Consumer Behavior in Health Economics (5)
UADPE – Uncertain Doctors Demand Pricey Effects: Uncertainty, Asymmetry of Information, Derived Demand, Price Insensitivity, Externalities.
Determinants of Consumer Behavior (4)
ESPA – Every Student Picks Answers: Economic, Sociocultural, Psychological, Accessibility.
Decision-Making Process (5)
PIEPP – People In Every Purchase Process: Problem Recognition, Information Search, Evaluation of Alternatives, Purchase Decision, Post-Purchase Behavior.
Outputs / Consumer Response (2)
BP – Buying + Post-purchase: Buying Behavior, Post-Purchase Evaluation.
Types of Consumer Buying Behavior (4)
CDHV – Consumers Do Have Variety: Complex, Dissonance-Reducing, Habitual, Variety-Seeking.
Characteristics of Consumer Behavior (10)
GCIVDRDCDL – Good Consumers Involve Various Dynamic Rational Decisions Choosing Different Learnings.
Rule of Utility Maximization
The last peso spent on each good should give the same satisfaction per peso. (Cue: Equal joy per peso.)
Utility Maximization Examples
Rice or rest — both must feel best. (Equal satisfaction from rice vs. bread, work vs. leisure.) In health: same cure, smaller cost = smart utility.
Key Takeaways (7)
PUCRPGT – Patients Understand Choices Require Proper Government Trade-offs.