Medical Assisting Study Guide

These flashcards cover key vocabulary and concepts essential for medical assisting and will aid in comprehensive exam preparation.

The American Medical Technologists (AMT) is a certifying agency for who:

MAs, Phlebotomists, Medical Technologists, Medical Administrative specialists, Dental Assistants

What is the recognized symbol for medicine?

Caduceus

Who is known as the lady in the lamp?

Florence Nightingale

Who was the first person to observe and describe bacteria as "tiny little beasties":

Anton Van Leeuwenhoek

Who invented the stethoscope:

Rene Laenne

Who established the American Red Cross and the Federal Bureau of Records

Clara Barton

The threat of bodily harm to another person.

Assault

Actual bodily harm to another person.

Battery

What kind of law that concerns relationships between individuals or between individuals and the government

Civil Law

What laws made to protect the public from harmful acts

Criminal Law

What is the sum of the values, attitudes, and behaviors a person exhibits.

character

A type of learner who retains information better by hearing

Auditory

Repeating the patient's message in your own words

Restating

What are examples of capital equipment?

Items requiring a large financial investment (over $500) and have a long life.

What is a noun?

A person place or thing

Where is the signature line typed

Four lines below the complimentary close

When editing medical reports, you cannot change what:

Content of report or alter meaning in any way

What items should be available in the reception area

Magazines, brochures, patient ed documents, toys

Where is the return address of the sender placed:

Upper left corner of envelope

What does the acronym for RACE stand for

Rescue, alert, confine, extinguish

Fire drills should be held how frequently

At least once a year

If your physician is NOT present, your office should have a what in place for how to handle emergency calls:

Office policies for how to handle emergency calls

What is the time difference between New York and California?

3 hours

What are copayments and how are they accepted?

Designated amounts some insurances require patients to pay for medical services at time of visit (cash, check, credit card) we should not BILL

What are different methods of scheduling?

Specified time, wave, modified wave, procedure grouping, double booking, open hours

The length a patient spends at a medical office

Cycle time

How can we keep office childproof and kid friendly?

Cover outlets with safety caps, place lamps/cords so they can’t be pulled or tripped over, eliminate fall hazards (rugs, toys, freestanding signs)

How often should employees change passwords ?

30-90 days

What items are included in the EHR drop down?

Symptoms, history, procedures, treatment, diagnoses, prescriptions, etc

Each patient's medical record will contain what categories of material and are they unique to each patient

The SAME information but what’s in each record will be unique to the patient

When do we submit a claim to the secondary insurance company for a patient

After the primary policy has paid

What claim form must be used to submit paper claims to Medicare for a physician's services

CMS-1500

How are ICD-10-CM coding assignments configured

Alphanumeric

What does the tabular list consist of?

21 chapters based on cause (etiology) and body system

What is procedure coding?

Assigning alphanumeric characters to procedures and services that physicians provide to patients

What are CPT main terms?

Bold faced words that begin with a capital letter and some are broad with several pages of modifying terms (i.e. excision)

What is a modifier?

Two-digit alphanumeric codes appended to CPT or Level II codes to further describe circumstances  

What is Financial hardship?

inability of the patient to pay

What is professional courtesy?

A discount or fee reduction physicians opt to give to other physicians, staff, family

What does the RA/EOB

A statement also known as an EOB (RA goes to provider and EOB goes to patient)

what in the social media benefit of networking?

LinkedIn

What is embezzlement?

Stealing monies not belonging to you and there is a bigger risk when one person is in charge of handling all monies

What are leadership styles and describe them?

Authoritarian (direct), Democratic (teamwork), Permissive (open with staff), Bureaucratic (strong at enforcing rules)

What is at will employment?

There’s not an explicit contractual relationship between the employer/employee and can be terminated without just cause

The claim form used to submit paper claims to Medicare for a physician's services.

CMS-1500