enterprise

Management

the process of getting something done, effectively and efficiently, by and with other people.

Management process

planning, organizing, leading, controlling

Top management skills

conceptual-social-technical

High management skills

social-conceptual and technical

Low management

technical-conceptual and social

Technical skills

expertise in and knowledge of a specialist field

social skills

the ability to collaborate well with others

conceptual skills

the ability to coordinate and integrate all interests and activities of an organization

stakeholders

several interested parties who interact with the organization and who influence the functioning of the organization

organization

a partnership between people, where a certain common goal/mission is pursued

common characteristics of organizations

objective/mission, people, structure

horizontal organization layout

how a company splits up goals and tasks according to logical functional groups and departments in the structure

vertical organization layout

determines the hierarchy levels, command, and decisional structure

Ashridge mission

helps to create/check the mission statement of an organization based on the goal, values, behavioral norms and strategy

matrix organization

a type of an organization structure which makes use of the principle of dual management, both the functional leader and the project leader receive equivalent control

Maslow's Pyramid of Needs

physiological, security, social acceptance, rating and self-realization

innovation

the carrying out of new combinations, improvement, or spread

Antony’s triangle

top manager(strategic), middle and first-line manager(tactical), operative(operational)

span

the number of employees for whom a manager is responsible or in control at the time

developments

technological, social, political and economic

SMART objectives

specific, measurable, attractive, realistic and time-bound

control process

the process of ensuring that the actual activities match the planned activities

4 steps of control process

establishing standards and methods for measuring results, measure results, determining whether the results meet the standard, adjust

Strategic Management Process

determining the current mission, external analysis, internal analysis, SWOT, stating marketing strategy, implementation plan

SWOT analysis

a strategic planning technique used to help identify strengths(internal), weaknesses(internal), opportunities(external), and threats(external)

unions

protect and defend the interest of workers that sympathise with a certain political party

professional groups

protect and defend the interest of a certain industrial sector

organizational structure

the formal structure by which work tasks are divided, grouped and coordinated. It must meet 4 conditions of cost, administrative, social and flexibility

Deming circle PDCA

plan, do, check, act

Gantt chart

a project planning tool. Time plotted on the horizontal axis, tasks that need to be done to accomplish the project on the vertical axis. The immediate result is a task list

business plan CEIMMO

competitor analysis, executive summary, industry summary, management plan, marketing plan, operation plan

controlling

a part in the process of management in which the manger is establishing and implementing mechanisms and processess to ensure that the organization achieves its objectives

depreciation

reduction in value on a business asset

triodos bank

only lends to businesses and charities judged to be of social or ecological benefit

manager

responsible for order and operation outcome within an organization or company

leader

influences, inspires and motivates others in terms of attitude, productivity and is able to drive people in a certain direction

inflation

decline of purchasing power of a given currency over time

leadership styles

telling, selling, participating, delegating

plan

objectives, period, rnr, tools

proportional cost

cost of only wages and raw material

Lewin’s leadership styles

autocratic, democratic, delegative

ratio analysis

the assessment of strengths and weaknesses through key figure ratios