Browns Server Food Test

name salad dressings and what salads they are served on

cowboy: honey lime vinaigrette

ahi tuna crunch: lime ginger vinaigrette

superfood: tumeric coconut cashew

caesar: caesar

name 2 red flags in dishes that are important to highlight when romancing a dish

red flags are common allergens / avoided food

1. nuts

2. cilantro

what is the allergy procedure, when should we ask tables about allergens?

1. ask guests if anyone has any allergies

2. if yes, identify the severity and whether cross-contamination is ok

3. identify whether their chosen dish is safe or other options that would be of interest to them (consult allergy guide)

4. inform expo, chef & manager

you ask tables about allergens prior to submitting their food order

romance the craft cowboy salad

*the cowboy salad is a crunchy and light option perfect for a sunny day, it features candied cashews, mango and topped with herb marinated chicken or tofu

romance the #29 dragon

our take on a classic stir fry with wok fried vegtables, house made spicy yogurt and teryiaki chicken or tofu, my personal favourite

romance the chicken mac n’ cheese

our most popular dish and an excellent comfort meal item, featuring cheese sauce made with fontina, parmasan & mozerella, and topped with our mastered crispy chicken

• distinction: pasta or balls

romance french dip

excellent comfort meal with slow roasted beef cooked medium, bacon onion jam served on a crispy baguette and paired with oju to dip

romance fancy tomato sandwhich

wonderfully light sandwhich served with local tomatoes, jalapeno havarti for a touch of spice and served on a toasted baguette, pairs excellently with chicken or bacon

romance blackened chicken cantina bowl

Mexican-inspired dish featuring blackened chicken on a bed of lettuce and rice, topped with serrano pepper lime creama, pairs nicely with beer and tequila

romance kauai poke bowl

a light and refreshing take on classic poke, featuring ginger rice, ahi tuna and a hint of sweet and spice coming from mango and jalapeno flavours

provide 3 upsell opportunities on super duper nachos

• add extra guac

• add chicken

• add beef

3 upsell opportunities on burgers

sub:

• yam fries

• parmasan fries

• poutine

• ceasar salad

add:

• gravy

in 2024 a guest should ask for______

nothing

what does the word restaurant mean?

to restore oneself

what is our AGC goal?

$32.50 (average guest check)

what 3 points are we hitting in our first greet?

1. greet with smile

2. guest preferences

3. genuine conversation

why should we always bring black pepper to the table?

because guests should never have to ask for anything, we should anticipate their needs

what is the 4 minute rule?

always attend to guests within 4 minutes

give 3 examples of buzz words for our menu/ingredients

gojuchang sauce, freshly squeezed lime, made to order croutons

where do we source our chicken from?

canadian and BC farmers

when should we pre-set our tables?

• any large party reservations

  • only plates if set menu/buffet

• right after an order is placed that requires pre sets (share plates

what is silent service

service without interrupting the table, such as silently refilling waters

when should a table automatically be brought waters?

• if a guest is drinking red wine, coffee, cesars or has had more than 3 drinks

• the table has ordered drinks and 1 person requests water

• if guest is eating spicy food

• when guest would not like another beverage but has finished their other

• if bar is backed up and unable to meet their 1 min bill time

dishes with nuts

• lettuce wraps (peanuts)

• cowboy salad (cashews)

• ahi tuna crunch (peanuts)

• superfood avocado salad (tumeric cashew coconut dressing)

• spicy kauai poke (macadamia nuts)