Marketing Chapter 10

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21 Terms

1
marketing mix
The product is the starting point in creating a ____.
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2
business
Dunmore HS buys paper from Dundler Mifflin.  The paper is considered a ___ product.
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3
False
True or False: Sebastian got a haircut this afternoon. His haircut cannot be called a product, however, because it is a service, not a tangible good.
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4
consumer
The _______product classification system is based on the amount of effort consumers spend to acquire the product.
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5
 wide distribution of the product.
The convenience product marketing strategy includes:
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6
Convenience
Which product is a relatively inexpensive item that merits little shopping effort (a consumer is unwilling to shop extensively for such as item)?
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7
heterogeneous
Because of the uniqueness of apartment complexes and their amenities, an apartment is most likely going to be considered a ___________ shopping product
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8
Unsought
_____ products are products that are not known about or not actively searched for by consumers. These products require aggressive personal selling and highly persuasive advertising.
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9
speciality
Goudy will only purchase IT Cosmetics.  IT Cosmetics are more expensive than drug store cosmetics.  Because Goudy is unwilling to accept a substitute brand, IT products (in this case) represent ____ products.
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10
Unsought
Which products are not known about or not actively searched for by consumers?
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11
 

varying quality
All of the following are benefits from organizing related items into product lines EXCEPT: advertising economies, package uniformity, varying quality, standardized components.
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12
 advertising economies
State Farm uses the tagline “Like a good neighbor, State Farm is there” for all of their products (auto ins, house ins., etc.). This is an example of ___
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13
functional
Which type of product modification changes a product’s versatility, effectiveness, convenience, or safety?
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14
 Style modification creates planned obsolescence.
Which of the following statements about planned obsolescence is true?

Environmentalists support planned obsolescence or Style modification creates planned obsolescence
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15
 products all function in a similar manner and provide similar benefits.
A __**product line**__ is a group of products that are closely related because the __.
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16
ingredient
Rosa’s husband Phil has a cold. Rosa went to the store to buy something that would help Phil sleep. Rosa purchased Breathe Right nasal strips embedded with Vicks mentholated vapor rub. The package showed both the Breathe Right and the Vicks brand names. This is an example of _____ branding.
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17
the product name is no longer recognized as the exclusive property of one firm
When a product name becomes generic:
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18
No
Do UPCs detail the nutritional information that is required by the FDA?
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19
aesthetics
Green is a sign of danger in some countries, so a U.S. firm that sells its goods in those countries would probably want to avoid using green on its packaging. Which aspect of packaging is addressed by this issue?
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20
one brand name everywhere
Advantages of this global branding strategy include greater identification of the product from market to market and ease of coordinating promotion from market to market.
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21
implied
Shane had every reason to believe that the antacid he purchased would relieve his stomach problems if he followed the directions on the box. This is an example of a(n) __ warranty.
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