Chapter 1 test packet

Another name for a blood bank is?

A. Immunhemotolgy

B. Immunology

C. Microbiology

D. Serology

A. Immunohematolgy

With which other hospital department would the lab coordinate therapeatic drug monitoring?

A. nuclear medicine

B. Pharmacy

C. Physical therapy

D. Radiology

B. Pharmacy

Which of the following are electrolyte tests?

A. Bilirubin and creatinine

B. BUN and cholesterol

C. Glucose and uric acid

D. Sodium and potassium

D. Sodium and potassium

Promoting good public customer relations is a part of the phleobotmist roll because

A. A phlebotomist is a representative of the laboratory throughout the facility

B. Good public relations promotes a harmonious relationship with the staff

C. Patients often equate venipuncture experiences with overall hospital care

D. All of the are correct

D. All of these are correct

Outpatient phlebotomy, such as in a physician's office or a patient care service center. Will be assigned a code for reimbursement using which national coding system

A. AHCCCS

B. APC

C. CPT

D. HIPAA

C. CPT

Which department is responsible for administering oxygen therapy

A. Cardiodagnostics

B. Electroencephalography

C. Physical therapy

D. Respiratory therapy

D. Respiratory therapy

The term used to describe highly specialized medical care is

A. Managed care

B. Primary care

C. Secondary care

D. Tertiary care

D. Tertiary care

The term phlebotomy is derived from greek words that literally translated mean

A. blood collection

B. Capillary puncture

C. Vain dissection

D. Vain incision

D. Vain incision

All of the following are phlebotomist duties except

A. Collecting blood specimens

B. Performing laboratory computer operations

C. Starting intravenous lines

D. Transporting specimens to the laboratory

C. Starting intravenous lines

What are the credentials given to an ASCP - certified phleobotmist

A. CPT

B. NCPT

C. PBT

D. RPT

C. PBT

Proof of participation in workshops to upgrade skills required by some agencies to renew certification is called

A. Accreditation

B. CEs or CEUs

C. Essentials

D. IACET

B. CEs or CEUs

Of the following laboratory personnel, which one is referred to as a medical laboratory scientist

A. Clinical laboratory technician

B. Medical technologist

C. Medical laboratory technician

D. Registered phlebotopist

B. Medical technologist

Which of the following is an example of a barrier to effective communication with a patient

A. The patient does not speak english

B. The patient is a child

C. The patient is emotionally upset

D. All of these are correct

D. All of these are correct

Which of the following is an example of a confirming response

A. I do not know what you mean

B. I have no idea how long it will take

C. I understand how you must be feeling

D. I’m on a tight schedule right now

C. I understand how you must be feeling

Which of the following is an example of negative kinetics

A. Eye contact

B. Frowning

C. Touching

D. Smiling

B. Frowning :(

All of the following communicate professionalism except

A. Clean lab coat

B. Long hair pulled back

C. Short clean fingernails

D. Intense odor of cologne

D. Intense odor of cologne

It is improper telephone protocol to

A. answer the phone promptly

B. Clarify and record information

C. Hang up on angry callers

D. Prioritize callers if necessary

C. Hang up on angry callers

All of the following are duties performed by local public health agencies except

A. Diabetes screening

B. Immunization and vaccines

C. Licensure of HC personnel

D. Vertebral disease screening

C. Licensure of HC personnel

What does acknowledging a patients beliefs, customs, knowledge, and attitudes exemplify

A. Empathy

B. Sympathy

C. Compassion

D. Diversity awareness

D. Diversity awareness

A phlebotomist who gets the specimens for the doctor even if it means taking shortcut is exhibiting

A. Integrity

B. Unprofessionalism

C. Professionalism

D. Negligence

B. Unprofessionalism

The area of the lab where testing is performed to detect infectious diseases and the antibodies produced in response to the infection is called

A. Immunohematology

B. Immunology

C. Microbiology

D. Virology

B. Immunology

A nationally endorsed principle, ensuring that patients and their families understand their rights and responsibilities, while in a healthcare can be found in

A. Federally mandated HIPAA regulations

B. Prepaid Healthcare insurance plans

C. Protected health information

D. The patient care partnership brochure

D. The patient cate partnership brochure

Which department treats diseases related to the structure and function of the kidney

A. Endocrinology

B. Nephrology

C. Rheumatology

D. Urology

B. Nephrology

The term used when blood is withdrawn to a dangerous or deadly limit is

Exsanguination

The fed law that defines the responsibilities of medical lab personnel is the

CLIA - clinical laboratory improvement ammendment