Managerial Roles

MGT 201

Interpersonal Roles

Roles that involve interacting with others, including figurehead, leader, and liaison responsibilities. They facilitate communication and relationships within and outside the organization.

Decisional Roles

Roles that involve making decisions, including entrepreneur, disturbance handler, resource allocator, and negotiator responsibilities. They focus on making choices that affect the organization and its members.

Informational Roles

Roles that define how a manager gathers, processes, and shares vital knowledge within and outside an organization. Includes monitor, disseminator, and spokesperson

Figurehead

acts as a symbolic and ceremonial head of the organization. Handles duties like signing official documents, welcoming guests, or attending community events. (interpersonal)

Leader

guides, motivates, and develops the team. Handles hiring, training, coaching, and setting clear direction (interpersonal)

Liaison

connect the organization with external partners and internal groups. Builds network to share information and resources (interpersonal)

Monitor

managers actively scan and gather data from internal operations and external environments. They track performance metrics, read industry reports, and watch for emerging trends or problems (informational)

Disseminator

Managers filter and pass crucial information inward to their teams and internal stakeholders. They ensure staff members receive policy updates, strategic goals, and necessary daily instructions (informational)

Spokesperson

Managers represent the company outward by communicating on its behalf to external groups. They share official results, speak with clients or the media, and protect the organization’s public image (informational)

Entrepreneur

managers initiate change, encourage innovation, and spark new projects. They identify fresh market opportunities, implement new technologies, and design creative solutions to grow the business. (Decisional)

Disturbance Handler

Managers step in as problem-solvers when unexpected roadblocks or crises arise. They resolve internal team conflicts, address sudden supply chain disruptions, and handle external PR challenges. (Decisional)

Resource Allocator

Managers determine exactly where the organization’s funding, staff, equipment, and time should go. They build annual budgets, assign project tasks, and approve major capital expenditures (Decisional)

Negotiator

Managers lead important discussions to reach agreements both inside and outside the company. They hammer out contracts with vendors, settle labor disputes with unions, and secure deals with key clients.