Organisational Structure, Culture, Governance and Sustainability

Vocabulary flashcards covering organizational levels, structure types, formal and informal setups, departmental roles, and boundaryless organizations based on the lecture notes.

Anthony Triangle

Also known as Anthony's hierarchy, it illustrates the planning types (Strategic, Tactical, and Operational) at various organisational levels.

Strategic Level

The top management level in Anthony's hierarchy responsible for setting objectives, scanning the environment, planning, and making decisions.

Tactical Level

The middle management level in Anthony's hierarchy that reports to top management, oversees first-line managers, develops and implements activities, and allocates resources.

Operational Level

The management level in Anthony's hierarchy that reports to middle managers, supervises employees, coordinates activities, and is involved in day-to-day operations.

Formal Organisation

An organisation structure planned and set up deliberately by management with a clear hierarchy, defined authority, official communication channels, and a focus on achieving organizational goals and tasks.

Informal Organisation

An organisation structure that is spontaneous and evolves naturally with fluid, network-based roles, communicating via the 'grapevine' and focusing on fulfilling social and psychological needs.

Organisation Structure

A system and formal arrangement of jobs within a work organisation that coordinates activities and explains official relationships among individuals.

Entrepreneurial Structure

An organizational structure built around the owner-manager, typical of small businesses in the early stages of their development.

Functional Structure

An organizational structure that groups employees by similar tasks, making it suitable for small companies with limited products or locations in stable environments.

Research and Development Department

The business department responsible for improving existing products and developing new products.

Purchasing Department

The business department responsible for acquiring the goods and services necessary for the business.

Production Department

The business department responsible for converting raw materials into finished goods.

Service Operations Department

The business department responsible for providing services to clients, such as in an accountancy firm.

Marketing Department

The business department responsible for identifying customer needs, market research, product design, pricing, promotion, and distribution.

Administration Department

The business department responsible for providing administrative support and processing transactions.

Finance Department

The business department responsible for bookkeeping, financial reporting, financial controls, budgeting, and the raising of capital.

Divisional Structure

An organizational structure categorized by Geographical, Product, Customer, or Process divisions that enables growth and clear responsibility for specific divisions.

Matrix Structure

An organizational structure set up as a grid where employees have dual reporting relationships, normally to a functional manager and a product or project manager.

Hollow Organization

A type of boundaryless organization that keeps core competencies in-house and outsources non-core administrative or support functions.

Virtual Organization

A type of boundaryless organization that outsources almost everything, operating as a small central hub managing a network of contracts with almost no physical operations.