Ch 06: Management and Leadership in Today's Organizations

What is management?

directing resources to achieve organizational goals.

What kinds of key functions does management require?

1. planning

2. organizing

3. leading

4. controlling

What are the 3 roles a manager could have?

1. Informational

2. Interpersonal

3. Decisional

What’s informational?

gathering and sharing data

eg. acting as a companys spokesperson

What’s interpersonal?

interacting with teams and stakeholders

eg. leading or liaising

What’s decisional?

making choices such as allocating reasourc’s or resolving conflict

eg. responding to data breach

What are the skills for effective managers?

They must manage the organization, and understand that different parts to function together better

1. technical expertise

2. human relations

3. conceptual thinking

What are the trends in management?

1. Crisis management

2. technology integration

3. multicultural leadership

4. emotional intelligence

5. data-driven decision making

What’s crisis management?

adapting to unexpected challenges

What’s technology integration?

leveraging IT (information technology) to enhance operations

What’s multicultural leadership?

leading diverse teams affectively

What’s emotional intelligence?

Prioritizing empathy and transformative leadershop

What’s data-driven decision making?

Using insights to guide management decisions

Why is it important to plan in management?

planning helps anticipate future challenges and opportunities by setting goals and identifying necessary reasources

What are the four types of planning?

1. Strategic planning

2. tactical planning

3. operational planning

4. contingency planning

What’s strategic planning?

long-term planning (1-5), dev by top management, helps make sure they achieve their goals and adress external factors

What is operational planning?

Focuses on day-to-day activities, establishing specific procedures and policies

eg. how to boost profit

What’s contingency planning?

Prepares for emergencies or unusual situations by identifying alternative actions and clear communication protocols

What are the 3 management levels?

1. top management

2. middle management

3. supervisory management

What’s top management?

responsible for long-term strategy

eg. CEO, president

What’s Middle management?

design and executes tactical plans

eg. directors

What’s supervisory management?

implements operational plans for daily activities

eg. team leaders

What’s the controlling process in management?

monitoring performance and making adjustments to stay on track

1. setting standards

2. measuring performance

3. comparing against goals

4. taking corrective action

What are the types of power in management?

1. legitimate power

2. reward power

3. coercive power

4. expert power

5. referent power

What’s Legitimate power?

Based on position?

eg. CEO making company-wide decisions

What’s reward power?

Control over incentives like bonuses or promotions

What’s Coercive power?

Ability to enforce consequences, such as issuing warnings

What’s expert power?

based on specialized knowledge

eg. senior engineer

What’s referent power?

based on charisma and respect

eg. a respected team leader

What are the 3 leadership styles?

1. autocratic

2. participative

3. free-rein

What’s autocratic leader?

leader makes decisions independently?

eg. military command

What’s participative?

involves collaboration and team input

eg. marketing brainstorming

What’s free-rein

delegates decision making to the team, granting autonomy

eg. creative agency