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Vocabulary flashcards based on Shinola Jewelry Training Material
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14K Yellow & White Gold
Metal types featured in Shinola's Jewelry Collection.
Karats (k)
How the purity of Gold is measured.
14k gold
Strong enough for everyday wear and maintains the lustrous qualities of Gold.
Alloy
A combination of metals that results in a metal with higher resistance to corrosion and better strength.
Solid 14k Gold Jewelry
Results in greater resistance to corrosion and greater strength. Maintains the lustrous quality and rich color of the gold.
Gold Plated Jewelry
It doesn't last and will tarnish. Not offered by Shinola because it will tarnish and can irritate sensitive skin.
14k Gold
Yes, it is hypoallergenic
Sterling Silver (.925)
Material widely used in the jewelry industry.
.925 stamp
Each piece of Shinola Sterling Silver Jewelry features this indicating that it contains 92.5% Silver.
The quality of Sterling Silver Jewelry we use
Each piece of Shinola Sterling Silver Jewelry features a .925 stamp indicating that it contains 92.5% Silver
Patina or tarnish
What can happens to Sterling Silver jewelry over time.
Treated polishing cloth
Used to remove tarnish from Sterling Silver Jewelry.
Hand crafted
How Shinola Sterling Silver jewelry is crafted
4 C's
Carat Weight, Color, Clarity, Cut.
VS 1, Sl1, 11
Various clarity of diamonds does Shinola use.
The Four C's
How the quality of a diamond measured.
Diamonds rated g- h, or I, near colorless
The color of diamonds that Shinola uses.
Diamonds that are very slightly included
Diamonds observed with effort when using 1 Ox magnification
Diamonds that are slightly included
Diamonds observed with when using 1 Ox magnification
Diamonds that are included
Diamonds that are inclusions may be observed with the naked eye.
Conflict free
All diamonds used by Shinola are this.
Petoskey
Both! Petoskey is fossilized coral from 350 million years ago.
Michigan's lower peninsula
Where the Petoskey stone sourced.
Each fossil stone contains distinct organisms
Yes, each Petoskey stone unique.
Distinct Fossilized coral patterns in warm brown and natural tones
How do desribe the patterns found on each Petoskey stone.
The Persian language, meaning stone of the sky
Where does the word lapis originate from, and what does it mean.
Paint pigments during the renaissance and baroque periods
What was the lapis stone originally used for?
Durable and is easy to care for
What makes lapis a good stone for jewelry?
Rated 6-9 out of 1 -9 on the Mohs hardness scale
How would you describe the hardness and durability of precious gems featured in Shinola's Jewelry Collection?
Everyday and during/after each guest interaction.
How often should we polish our display jewelry?
The Kimberly Process
An industry wide process that ensures single source traceability.
All Shinola diamonds
Are conflict free
G,H,&I Near colorless Diamonds
What color Diamonds are used by Shinola?
Polishing cloth, Felt lined Tray
What tools should we always keep near the jewelry vitrine?
1- Place the item on a tray 2-Polish the item 3- Use two hands and pass the item to the guest
What are the steps of a quality presentation?
Showering, Swimming, Sports, Sleeping, Gardening, Exercising
What activities should be avoided when wearing jewelry?
Alluvial mining & Offshore mining
What are two secondary diamond deposits?
Extracting diamonds from riverbanks sand, and mud that have been transported by rivers
What is alluvial mining?
Cut and Polishing
How are diamonds finished?
Italy over 700 years ago
Where did the principle of diamond cutting from?
Designing, Dividing, Shaping, Faceting & Polishing
What are the steps of the diamond cutting process?
Style and design used to shape a diamond for polishing-referring to symmetry, proportion, and polish
What is a cut?
Cut
What is the only 1 of the 4 C's impacted by human interaction?
Flat, polished surfaces that create a geometric pattern
What are facets?
Round brilliant
Carefully calculated to offer the best light reflection and brilliance.
Colorlessness
The aspect of any object that may be described in terms of hue, tone, and saturation.
0-Z scale
What is the Diamond color scale?
Transparency or purity of a diamond based on inclusions or blemishes under 1 Ox magnification
What is Clarity?
Trapped minerals from the origin
What are inclusions?
External features that can occur during the cutting process
What are blemishes?
The weight of a diamond, not the size.
What is Carat Weight?
The total weight of all diamonds in one piece of jewelry
What is total carat weight?
Round brilliant, 11 (Included) ,1 (Near Colorless)
What are the 4 C's of Shinola Fine Jewelry?
Tennis Bracelets, Diamond Stud Earrings, Bezel Set Pendant Necklaces, Anniversary Bands
What styles of fine jewelry does Shinola offer?
1 CTW, 2 CTW, 3 CTW, 4 CTW
What carat weights are offered in the tennis bracelets?
Pure Carbon
What a Diamond is made of
A perfect recipe of pressure, heat, depth, and carbon
How are Diamonds formed
70-120 miles deep in the earth where pressure and temperatures are ideal for diamond formation.
What is the diamond stability field?
Rare and mined and finished through a very expensive and tedious process.
Why is a diamond so valuable?
Every morning, before open. Every evening, after closing
How often do we conduct cycle counts on our fine jewelry?
1-2 pieces
How many pieces of jewelry should we show at once?
At all times!
When should we lock the jewelry vitrine?
Within the lockbox housed in the safe.
Where do we keep backstock?
Providing Styling tips and compliments, always showing product on a tray, and in an elevated manor
How can we provide a great gest experience when selling fine jewelry?
Always a manager
Who should deliver the closing ceremonies?
Ensuring jewelry is tagged!
How can we make cycle counts more efficient and make sharing prices easier during guests interactions?