Project & Change Management

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Last updated 3:45 PM on 9/17/26
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12 Terms

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SWOT analysis

A tool used which looks at both the internal and external elements of a business.

Strengths - Internal factors that benefit the business.

Weaknesses - Internal factors that harm the business.

Opportunities - External factors that can benefit the business.

Threats - External factors that can harm the business.

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PESTLE analysis

A tool which focuses on the external factors effecting the business.

Political - Political stability, tax, trade unions.

Economic - Inflation, disposable income, tax.

Social - Cultures, trends, demographics.

Technological - AI, innovation, research.

Legal - Laws, regulatory body.

Environmental - Sustainability, climate change, carbon footprint.

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Kotter change management theory

An eight step framework created to help organisations successfully implement lasting change.

  1. Create a desire for change

  2. Assemble the team

  3. Develop a clear vision

  4. Share the vision with others

  5. Identify and clear barriers

  6. Celebrate short-term wins

  7. Keep motivation high

  8. Make the change permanent


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Nudge theory

Uses subtle changes to guide employees to new behaviours without the need of force.

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Lewin’s change management model

A three step frame work to help businesses transition with ease.

Unfreeze - prepare for a change

Change - implement the change

Refreeze - make change permanent

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McKinsey 7-S model

A tool which helps organisations evaluate how well their internal goals align with the business goals. It looks at seven aspects of the business and sees how well each factor align with the new goals.

  1. Strategy

  2. Structure

  3. Systems

  4. Shared values

  5. Style

  6. Staff

  7. Skills


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ADKAR model

A goal orientated change management framework that guides a business through change using five steps.

Awareness - educating why the change is needed.

Desire - motivating staff to want the change.

Knowledge - understanding how to implement the change.

Ability - turning knowledge into action.

Reinforcement - making the change long-term.

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Kubler-Ross theory

Helps a business understand the psychological changes employees may go through when responding to change. It’s represented on a change curve and includes:

Shock and denial

Anger

Bargaining

Depression

Acceptance

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Six Sigma project management tool

A data-driven methodology that uses statistics to eliminate defects, reduce process variation and achieve almost perfect quality. It uses the DMAIC framework to improve existing business processes:

Define - identify core problem.

Measure - collect current data to create a baseline.

Analyse - examine data to find root cause.

Improve - implement and test solutions.

Control - monitor the new process to ensure long-term success.

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PRINCE2 project management tool

A methodology designed to provide a structured step-by-step framework for delivering projects on time within budget. It relies on three elements to work: principles, themes and processes.

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Agile project management tool

A project management approach that breaks down large project into small manageable cycles, called sprints, to continuously deliver value and adapt to change.

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SCRUM project management tool

An agile framework that helps teams manage complex work by breaking down large projects into smaller, repeatable work cycles called sprints.