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SWOT analysis
A tool used which looks at both the internal and external elements of a business.
Strengths - Internal factors that benefit the business.
Weaknesses - Internal factors that harm the business.
Opportunities - External factors that can benefit the business.
Threats - External factors that can harm the business.
PESTLE analysis
A tool which focuses on the external factors effecting the business.
Political - Political stability, tax, trade unions.
Economic - Inflation, disposable income, tax.
Social - Cultures, trends, demographics.
Technological - AI, innovation, research.
Legal - Laws, regulatory body.
Environmental - Sustainability, climate change, carbon footprint.
Kotter change management theory
An eight step framework created to help organisations successfully implement lasting change.
Create a desire for change
Assemble the team
Develop a clear vision
Share the vision with others
Identify and clear barriers
Celebrate short-term wins
Keep motivation high
Make the change permanent
Nudge theory
Uses subtle changes to guide employees to new behaviours without the need of force.
Lewin’s change management model
A three step frame work to help businesses transition with ease.
Unfreeze - prepare for a change
Change - implement the change
Refreeze - make change permanent
McKinsey 7-S model
A tool which helps organisations evaluate how well their internal goals align with the business goals. It looks at seven aspects of the business and sees how well each factor align with the new goals.
Strategy
Structure
Systems
Shared values
Style
Staff
Skills
ADKAR model
A goal orientated change management framework that guides a business through change using five steps.
Awareness - educating why the change is needed.
Desire - motivating staff to want the change.
Knowledge - understanding how to implement the change.
Ability - turning knowledge into action.
Reinforcement - making the change long-term.
Kubler-Ross theory
Helps a business understand the psychological changes employees may go through when responding to change. It’s represented on a change curve and includes:
Shock and denial
Anger
Bargaining
Depression
Acceptance
Six Sigma project management tool
A data-driven methodology that uses statistics to eliminate defects, reduce process variation and achieve almost perfect quality. It uses the DMAIC framework to improve existing business processes:
Define - identify core problem.
Measure - collect current data to create a baseline.
Analyse - examine data to find root cause.
Improve - implement and test solutions.
Control - monitor the new process to ensure long-term success.
PRINCE2 project management tool
A methodology designed to provide a structured step-by-step framework for delivering projects on time within budget. It relies on three elements to work: principles, themes and processes.
Agile project management tool
A project management approach that breaks down large project into small manageable cycles, called sprints, to continuously deliver value and adapt to change.
SCRUM project management tool
An agile framework that helps teams manage complex work by breaking down large projects into smaller, repeatable work cycles called sprints.