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Central Route Persuasion
a logic-driven approach, using data and facts to convince people of an argument or product's worthiness
Peripheral Route Persuasion
persuasion which does not rely on the intrinsic merits of an argument
Homophily
the tendency for people to form social networks with other people who are similar to oneself
Situationism
Behavior caused by environment
Dispositionism
Behavior determined by internal factors
Fundamental Attrribution Error
Nothing is ever my fault
Cognitive Dissonance
Competing or inconsistent thoughts, beliefs, or actions
Foot in the door
Agree to a small request, comply with a larger request later.
Door in the face
Large unsuccessful request, to comply with a small request later
Group Behavior
When in group settings, we are often influenced by the thoughts, feelings, and behaviors of people around us.
Social facilitation
We perform better in other peoples presence (but on novel, difficult tasks)
Social Loafing
Diminished effort during other peoples presence
Deindividualization
Loss of self awareness and self-restraint in large groups.
Asch’s Conformity study
Which line matches the target line
Conformity
adjusting our behavior or thinking to meet group standards
Informational Conformity
Conform based on belief group has correct information
Narrative Conformity
We conform to avoid rejection or gain social approval.
Groupthink
Going along with groups decision to preserve harmony
Milgram’s Obedience Study
Do people obey behaviors even when they have concerns with their behavior
Prejudice
negative attitude or feeling towards another based on social group membership
Cognitions
Thoughts
Affect
feelings of hostility or fear
Behavior
Discriminating against others
Explicit Prejudice
Consciously held and expressed attitude
Implicit prejudice
unconsciously held prejudice that is not expressed directly
Just world phenomenon
Good is always rewarded and bad is punished
Social identity Theory
how group membership is incorporated into our self-concept and how this affects our views of other members and nonmembers of our groups as well as members of rival groups.
Scapegoat Theory
Looking for someone to blame
Categorization (roots of prejudice)
We tend to categorize things as humans
Outgroup homogeneity effect
Tend to treat outgroup members as homogenous.
Aggression
Any behavior with the intent to cause harm or pain someone
Hostile Aggression
goal is to cause pain
Instrumental Aggression
Aggression used to achieve a different goal
Script Theory
Default to scripts when in an ambiguous situation
Altruism
The drive to help others, even if the costs outweigh the benefits
Empathy
Capacity to understand another’s perspective and emotional experience
Compassion
Feelings of concern for soneone’s well being
How is altruism different from compassion
Altruism considered an act, compassion is the emotion behind the act.
What is the most influential predictor of a relationship
Proximity and contact (repeated exposure leads to increased preference)
Sternberg’s Triarchic Theory of Love
Passion, Commitment, and Intimacy (all three lead to good love)
Industrial Psychology
Describing Job Requirements and assessing ability to meet requirements
Organizational Psychology
Factors influencing employee happiness and effectiveness
Hawthorne effect
individuals modify an aspect of their behavior in response to their awareness of being supervised
Transactional Leadership
Focus on supervision and organizational goals, employees rewarded when goals are met.
Transformational Leadership
Leaders are charismatic, inspirational, intellectually stimulating, considerate, rewards are not as necessary to satisfy employees.
Strengths-Based Leadership
Focus on strengths of individual employees. Assign tasks according to strengths.
Management Theory
If workers enjoy work they prefer to set their own goals, if they dislike work then they prefer to be led more.
Primary stress appraisal
Whether the event is threatening
Secondary Stress appraisal
Whether we can cope or not
General Adoption Syndrome
Bodies reaction to stress, three phases: Alarm reaction, resistance, exhaustion
Physiological Stress Response
Walter Canon “Fight or Flight” (freeze)
Sympathetic Nervous System
Causes the stress response
Parasympathetic
Relaxation response
Acute Stress
Immediately in the moment
Chronic Stress
Longer term physiological stress
Common stressors
Trauma, life changes, occupational stress
Trauma
Exposure to actual, or threatened death or serious injury
Social Readjustment Rating Scale
43 life events that help to measure how much stress someone has faced
Psychophysiological Disorders
Diseases whose symptoms are caused or worsened by stress.
Problem Focused Coping
Change the stressor or how you react to it.
Emotion focused coping
Shift emotions, often used when we can’t change the situation
Internal Locus of control
Control over own situation
External Locus of control
Belief that chance/outside forces control destiny.
Learned Helplessness
Uncontrollable events→passive resignation→Learned helplessness (Seligman’s Dog experiment)
Hedonic Happiness
Achieved through experience of meaning and purpose (shallower)
Eudaimonic Happiness
Achieved through fullness of achievement (deeper)
Positive Psychology
Scientific study of strengths that enable individuals and communities to thrive
Deviane
Deviates from cultural norms
Diathesis
Genetic Predisposition
Diathesis Model
Diathesis plus environmental or psychological events causing stress
Diagnosis Process
Prognosis, treatment planning, research
DSM-5
Diagnostic and Statistical Manual-Used to help guide mental health diagnosis.
Fear
A state of immediate alarm, increase in respiration, perspiration, and muscle tense, response to serious known threat
Anxiety
A persistent and excessive fear
Cognitive symptoms of anxiety
Racing thoughts, rumination, difficulty controlling worry.
Emotional Symptoms of anxiety
Worry, fear/panic, overwhelmed
Behavioral Symptoms of anxiety
Racing heartbeat, restlessness, upset stomach, and muscle tension
General Anxiety disorder
Excessive anxiety under most circumstances, usually begins in childhood.
Panic Disorder
Repeated attacks: Heart palpitations, tingling, sweating, difficulty breathing, chest pain
Phobia
Persistent and unreasonable fear, (Treatment is flooding)
Social Anxiety Disorder
Social phobia, not stage fright, severe, irrational, and persistent.
Obsessive Compulsive Disorder
Persistent thoughts, ideas, and images that cannot be ignored and that cause anxiety.
Post Traumatic Stress Disorder
Exposure to a traumatic event that causes symptoms afterwards
PTSD Symptoms
Distressing memories, dreams/nightmares, dissociation, flashbacks, and more
Treatment for PTSD
Avoidance of Trauma linked stimuli
Developmental Psychopathology
Intersection of biology, developmental stage, and timing/type of trauma.
Major Depressive Disorder (MDD)
Depressed mood, lack of interest or enjoyment (apathy), sleeping concerns, appetite concerns.
Psychodynamic Theory
Anger turned inwards
Cognitive Behavioral Theory
Maladaptive thoughts lead to depressive mood and behaviors
Sociocultural Theory
Caused by social and cultural factors like isolation and discrimination
Bipolar Disorder
Alternating cycle between major depression and mania
Manic Episode
Lasts seven days or longer, abnormally elevated mood, distractibility, risk taking, sleep decreased
BPD subtypes
Bipolar 1 MDD+mania
Bipolar 2 MDD+Hypomania
Cyclothymia Mild depression and hypomania
Factors to a suicide attempt
Acquired capacity, perceived burdens, Thwarted belongingness, (Some risk factors are previous attempts, substance use, isolation, etc…)
Schizophrenia Positive symptoms (excess)
Delusions, hallucinations, disorganized speech, inappropriate affect (laughing at funeral)
Schizophrenia Negative symptoms Deficits
Poverty of speech, blunted affect, apathy, social withdrawal
Dissociation
Separation from painful memories, thoughts, and feelings
Dissociative Fugue
Unplanned travel, sometimes taking a new identity
Dissociative Amnesia
Temporary loss of memory due to trauma or stress
Depersonalization Disorder
Periods of detachment from self and surroundings