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The federal government is providing funds to help health care providers develop electronic medical record systems
True
Which of the following statements are true about personal health records (PHR)?
It is maintained by the patient (or legal guardian)
Many employers today use social networking sites to screen job applicants
True
What is the best way to demonstrate loyalty if you become aware of a serious safety issue in the workplace that may be difficult to correct?
Report it to your supervisor
Who should health care professionals check with regarding acceptance of CEUs they plan to earn ?
The certifying organizations that requires the units
How should the health care professional select appropriate abbreviations to use in written documentation?
Follow facility policies
Information accessed through the internet is highly reliable because the content is regulated by the government
False
Which of the following conditions may qualify an individual for insurance coverage through Medicare?
Severe disability
If you don't know much about the job requirements and the interviewer asks you why you are qualified, the best thing to do is:
Ask for more information about the job requirement before you answer
A major barrier that must be overcome in order for telemedicine to be more widely practiced is
State licensing laws for physicians
It is really a waste of time to participate in learning activities that do not earn CEUs
False
If you are offered a job you decide not to accept, it is not necessary to respond to the offer.
False
Is it legal for jobs to have physical requirements, such as the ability to life a certain number of pounds
True
Which would be the best person to choose as a reference?
Your clinical training supervisor
If an urgent care center wants to estimate the number of physician assistants it will need next year based on projected number of patients, it might use:
Electronic spreadsheet software
Matching (In order)
Measure signals from sound waves to examine organs and fetuses
Use injected radioactive substance to study brain function
Measure hydrogen atom activity to view tumors
Measure density of tissues to perform evaluations
Measure electrical currents to detect differences in tissues
Matching (in order)
D. Ultrasound
E. Positron emission tomography
A. Magnetic resonance imaging
C. Computerized tomography
B. Electric impedance tomography
How do diagnostic-related groups (DRGs) help control Medicare costs?
Limit reimbursements to hospitals to amounts based on expected rather than actual costs of treatment
Completion of formal education marks only the beginning of the learning needed by health care professionals to be competent.
True
Matching (In order):
Method of tracking, reviewing, and rendering opinions regarding care provided to patients
Required by the Centers of Medicare and Medicaid Services (CMS)
People who work in the health care industry
One who supports or promotes the interests of others
Matching (In order)
D. Utilization review (UR)
B. Quality assessment and performance improvement (QAPI)
A. Internal customer
C. Advocate
It is considered impolite to ask when the employer expects to make a hiring decision
False
The purpose of behavioral interview question is to learn:
How you would handle a given workplace situation
The principal purpose of the computer's hard drive is to
store instructions and data
If an interviewer asks, "why do you want to work here?" which of the following would be the best way to answer?
Explain how you think you can make a contribution to the facility
What is the best action to take if a workplace rule seems silly and unnecessary?
Ask your supervisor to explain the reason for the rule
Matching (In order)
Measure signals from sound waves to examine organs and fetuses
Use injected radioactive substance to study brain function
Measure hydrogen atom activity to view tumors
Measure density of tissues to perform evaluations
Measure electrical currents to detect differences in tissues
Matching (In order)
A. Ultrasonography
B. Positron emission tomography
D. Magnetic resonance imaging
C. Computerized tomography
E. Electrical impedance tomography
Matching (in order)
Providing personal protective devices to all employees who may be exposed to body fluids
Making arrangements for an employee to take unpaid time of to care for a critically ill spouse
Hiring workers based only on their skills regardless of their age
Providing an elevated desktop so that a worker with back problems can stand for part of the day
Refusing to employ individuals who are willing to work for low pay but who do not have the legal right to work in the United States
Paying the same wage to both male and female nurses who work in the same department, performing similar duties
Matching (in order)
C. Occupational Safety and Health Act
A. Family Medical Leave Act
B. Civil rights Act of 1964
F. Americans with Disabilities Act
D. Equal Pay Act of 1963
E. Immigration Reform Act
Which category of expenses is often the highest for a health care professional?
Personnel
Medical documentation refers to notes and documents that health care workers add to the medical record
True
When is it appropriate to ask about salary, benefits, and office rules?
When the job offer is made
The development of fiber optics has enabled dentists to
Project views from inside the patient's mouth onto a screen
Which of the following is the best definition of charting
Recording observations and information about patients
Flow sheets are forms for specialty needs
True
Matching (in order)
Providing personal protective devices to all employees who may be exposed to body fluids
Making arrangements for an employee to take unpaid time of to care for a critically ill spouse
Hiring workers based only on their skills regardless of their age
Providing an elevated desktop so that a worker with back problems can stand for part of the day
Refusing to employ individuals who are willing to work for low pay but who do not have the legal right to work in the United States
Paying the same wage to both male and female nurses who work in the same department, performing similar duties
Matching (in order)
C. Occupational Safety and Health Act
A. Family Medical Leave Act
B. Civil rights Act of 1964
F. Americans with Disabilities Act
D. Equal Pay Act of 1963
E. Immigration Reform Act
If you are asked about employment difficulties in the past, such as having held many jobs for very short periods of times, the best strategy is to:
Talk about what you've learned and why the behavior won't happen again
Which of the following is NOT a good criterion for choosing way to earn continuing education credits
Material is easy and requires little effort
Government web sites tend to have reliable information about health and medicine.
True
When calling employers to inquire about possible job openings, it is most important to:
Always be considerate of the other person's time
What is the MOST serious consequence for a faculty if treatments administered to patients are frequently reported and coded incorrectly?
Accusation of fraud
Which of the following is NOT an example of behavior that could be considered sexual harassment?
Flirting at the workplace between people who are interested in dating each other
When answering general employment questions, such as "Tell me about yourself," the most important point to include in your answer is
How your background relates to the job and the employer's current needs
A good way to convince an employer during the interview that you are qualified for the job is to:
be prepared with examples that demonstrate your qualification
Which of the following allows members to choose to receive a service from a participating or nonparticipating provider
POS (point-of-service plan)
Incomplete documentation can result in denial of payment to health providers by insurance companies
True
The main purpose of a job interview is to
give you and the employer a chance to see if you meet each other's employment needs
The best way to approach everyday problems at the workplace is to:
develop effective strategies for solving them
The cost of health care does not necessarily reflect its quality or effectiveness
True
The reason for creating a professional portfolio is to:
be prepared to demonstrate your competencies (when appropriate) at interviews
Medicare will pay for all medications that are prescribed by the patient's primary physician
True
Which statement best describes the concept of lifelong learning?
all purposeful learning activities
When should cover letters be written and sent?
With any resume sent to a prospective employer
When a health care provider is paid a set amount for each person covered by an insurance plan, regardless of how many services each person requires, this is called:
capitation
Some employers consider a good attitude to be more important than having advanced technical skills
True
What is the first step when starting the job search process?
Identify your qualifications
Even if a facility has a reputation for casual dress, it is a good idea not to dress too casually for a job interview.
True
The purpose of quality improvement
the processes used to find ways to preserve or improve quality of care while decreasing costs .
The best use of the annual employee performance evaluation is to:
provide an opportunity for employees to learn and make plans for improvement
Which is the correct way to document a patient's statement about symptoms experienced?
Write direct quotes and enclose the entry in quotation marks
To be computer literate means to be able to correctly use many sophisticated computer programs and applications.
False
How does a prepaid health plan encourage efficiency in the provision of health care services?
It discourages the use of unnecessary tests and treatments
Many health care facilities policies must be followed because they are legally required by local or state agencies
True
A coworker calls from home and asks you to sign his name on a patient chart that he forgot to sign after administering a medication. what should you do?
Refuse to sign either name
Which is the most appropriate professional goal for health care workers when interacting with patients?
Give care without making any errors
Most school career offices offer learners many services in addition to helping them find job leads.
True
It is recommended that the first step to take when you are a victim of sexual harassment to
Tell the harasser directly to stop
You won't be graduating for two more months but have decided to attend a health care job fair to which many local employers send representatives. How can you best take advantage of this opportunity?
Ask questions to learn about employee qualifications and the hiring process
Medicare part A applies to cost incurred during inpatient care
True
What is the best way to record in a patient's report that he only slept from about 1:00 a.m. to 4:30 a.m.
Patient states, "I only slept 3 1/2 hours last night"
Voice dictation software used for medical charting is nearly as accurate as written notes
True
Which of the following is NOT a good criterion for choosing way to earn continuing education credits?
Material is easy and requires little effort
Most employers allow their employees to send personal e-mail messages and conduct internet searches as long as it does not interfere with their work
False
Health care providers must submit all Medicare claims for reimbursement electronically
True
When asked about your weaknesses, it is best to say that you have none
False
Insurance companies can legally refuse to pay for certain services if they are not preauthorized
True
The health care facility's procedure manual is a good source of information about
directions for performing various tasks
CEUs are best described as:
credits earned to add to professional knowledge.
The main difference between the chronological and functional resume types is
The way the work history is presented
Your supervisor criticizes a project that you worked hard to complete and that you believed you did well. What is the most appropriate response?
Ask for specific examples of what was wrong with your work
Medical records are legal documents that can be used as legal evidence in court
True
What is the main purpose of a resume?
to persuade an employer to interview you
Delicate surgical procedures can be practiced before performing the actual surgery on a patient through the use of:
virtual reality technology
How much do employment professionals recommend that you spend each week on job search activities?
20 to 40 hours
The fee-for-service method of determining medical costs means that:
Physician set their own prices for services
Most lawsuits brought by patients are the result of poor interpersonal relationships with health care workers.
True
Which health care function is made easier by point-of-care charting?
Entering patient data during a home care visit
The instructions necessary for computers to operate and perform specific tasks are provided by the:
software
The goal of managed care is to provide good care while practicing efficiency and controlling costs.
True