Comprehensive Management and Team Dynamics Review for Exam 1

What are the five stages of group formation?

Forming, Storming, Norming, Performing, Adjourning.

What happens during the 'Forming' stage of group formation?

Formalities are established and ground rules are set.

What characterizes the 'Storming' stage of group formation?

Members communicate their feelings but still view themselves as individuals.

What occurs in the 'Norming' stage of group formation?

Team members feel a sense of belonging and start accepting each other's viewpoints.

What is the focus during the 'Performing' stage of group formation?

The team works on building trust and flexibility while achieving their goals.

What is the purpose of the 'Adjourning' stage in group formation?

The team assesses their performance and recognizes individual accomplishments.

What is task interdependence?

It refers to how much an individual's work affects others in the team.

What is pooled task interdependence?

Individual contributions combine to support the team, but tasks are performed independently.

What defines sequential task interdependence?

Group performance relies on the completion of tasks in a specific order.

What is reciprocal task interdependence?

Team members must work together throughout the entire process to achieve the goal.

What are the five dysfunctions of a team?

Inattention to results, avoidance of accountability, lack of commitment, fear of conflict, absence of trust.

How is management defined?

The planning, organizing, leading, and controlling of resources to achieve organizational goals efficiently and effectively.

What is the difference between efficiency and effectiveness in management?

Efficiency measures how well resources are used, while effectiveness measures the appropriateness and achievement of goals.

What are the three roles of management?

Decisional, Interpersonal, and Informational roles.

What are the responsibilities of top managers?

They make effective decisions, establish organizational goals, and carry the responsibility for success or failure.

What is the role of middle managers?

They implement goals set by top management and assist first-line managers in resource management.

What do first-line managers do?

They manage daily operations of non-managerial employees and oversee their functions.

What is job specialization?

A focus on specific tasks to improve efficiency and boost organizational performance.

What are Fayol's 14 principles of management?

Division of labor, authority & responsibility, discipline, unity of command, unity of direction, subordination of individual interests, remuneration, centralization, line of authority, order, equity, personnel tenure, initiative, esprit de corps.

What is the Hawthorne effect?

People change their behavior when they know they are being observed, impacting performance.

What is Theory X in management?

It assumes employees dislike work and require strict control, leading to authoritarian management.

What is Theory Y in management?

It assumes employees are self-motivated and capable of creative problem-solving, promoting trust and empowerment.

What is a mission statement?

An organization's overall purpose that distinguishes it from competitors.

What does SWOT analysis stand for?

Strengths, Weaknesses, Opportunities, Threats.

What does the BCG Matrix assess?

It evaluates market growth and market share.

What are the five forces in Porter's model?

Rivalry among competitors, threat of new entrants, power of suppliers, threat of substitutes, power of customers.