hr 4

What is the labor force participation rate?

— The percentage of the population that is working or actively seeking wo

Define 'work' in HR terms.

— Effort directed toward accomplishing results

Define 'job'.

— A grouping of tasks, duties, and responsibilities that make up the total work assigned to an employee.

What is workflow analysis?

— The study of how work (inputs, activities, outputs) moves through an organization

What is job design?

Organizing tasks, duties, and responsibilities into a productive unit of work.

What does job design influence?

Employee performance, job satisfaction, physical and mental well-being.

What is job redesign?

— Modifying an existing job to improve efficiency, satisfaction, or performance

List the four types of employees.

Full-time (30+ hrs/week), part-time, independent contractors, temporary worker

What is person-job fit?

— Matching individual characteristics with job characteristics to optimize performance and satisfaction.

Define job enlargement.

— Broadening a job by increasing the number of different tasks performed.

What is job rotation?

Moving a person from one job to another to develop skills and reduce monotony.

What is a special-purpose team?

Formed to address specific problems or improve work processes.

What is a self-directed team?

A team assigned a full cluster of tasks, duties, and responsibilities

What is a virtual team?

A team of geographically separated individuals connected via technology

Benefits of using work teams?

Improved productivity, employee involvement, trust, learning, and use of knowledge diversity.

What is telecommuting (telework)?

Working remotely using electronic communication.

How are telecommuters evaluated?

Based on results, not direct supervision.

Downside of telecommuting?

— Fewer promotional opportunities due to decreased visibility.

What is shift work?

A work schedule that divides the day into shifts for continuous operation.

What is a compressed workweek?

Completing a full week’s work in fewer than five 8-hour days.

What is job sharing?

— Two employees share the duties of one full-time job.

What is job analysis used for?

HR planning, recruitment, selection, EEO compliance, compensation, training, and performance appraisal.

What is task-based job analysis?

— Focuses on specific tasks and work activities.

Define task

A specific activity.

Duty

A group of tasks.

Responsibility

Obligation to perform tasks/duties.

What is competency-based job analysis?

Focuses on identifying competencies (skills, traits) that enhance performance.

What are five job analysis methods?

Work sampling, employee diary/log, observation, interviewing, job analysis questionnaires.

How does the ADA affect job analysis?

Requires employers to define essential job functions for accommodation purposes.

What are essential job functions?

Core duties fundamental to a job’s purpose.

What are marginal job functions?

Incidental or secondary duties, not essential to the job.

How to determine essential vs marginal functions?

Based on time spent, frequency, and importance of tasks.

What law governs wage/hour issues in job analysis?

Fair Labor Standards Act (FLSA).