EXC 3460 Org. Behaviour & Leadership

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20 Terms

1
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Describe Maslow's Hierarchy of Needs.

A five-tier model of human needs: physiological, safety, love and belonging, esteem, and self-actualization.

2
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What is the Equity Theory?

Proposes that individuals seek fairness in their compensation and treatment relative to others.

3
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What is Organizational Behavior?

The study of the impact of individuals, groups, and structures on behavior within organizations to improve effectiveness.

4
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What is Organizational Culture?

A shared system of beliefs and values affecting the perceptions and behaviors of managers and employees.

5
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Explain the Job Characteristics Model.

A framework suggesting that job satisfaction is influenced by five core dimensions: skill variety, task identity, task significance, autonomy, and feedback.

6
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Define Attribution Theory.

A theory focused on how people interpret and assign causes to others' behavior and their own.

7
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What is the Role of Diversity and Creativity in Organizations?

Diversity enhances creativity and innovation, contributing to better problem-solving and decision-making.

8
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What is Self-Determination Theory?

A theory of motivation, emphasizing the role of intrinsic and extrinsic factors in driving human behavior.

9
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Define Transformational Leadership.

A leadership style where leaders inspire and motivate employees to exceed expectations through charismatic and visionary methods.

10
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Explain Group Dynamics.

The study of the behavioral and psychological processes in groups, including group formation, structure, and decision-making.

11
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What is Conflict Resolution in Organizations?

The process of addressing disputes or disagreements between individuals or groups in a constructive manner.

12
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Discuss the Impact of Technology on Change Management.

Technology plays a crucial role in facilitating and managing change within organizations, including communication and efficiency enhancements.

13
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What is Technological Determinism?

A theory that suggests technology shapes societal and cultural values, influencing organizational and social structures.

14
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Define an Organization.

An entity comprising multiple people, structured and managed to meet a need or pursue collective goals through coordinated activities and tasks.

15
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What is Organizational Structure?

The system of tasks, workflows, reporting relationships, and communication channels that link together diverse parts of an organization.

16
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Explain Organizational Strategy.

A plan to create and sustain a competitive advantage and achieve long-term goals, considering resources, market demands, and internal capabilities.

17
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What is Communication in Organizational Context?

The process of exchanging information and ideas within and outside of an organization, crucial for coordination and decision-making.

18
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Define Organizational Change.

The process through which organizations move from their present state to some desired future state to increase effectiveness.

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What is Organizational Learning?

The capacity or process of an organization to maintain or improve performance based on experience or new knowledge.

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Explain the Concept of Job Satisfaction.

A positive emotional state resulting from the appraisal of one's job or job experiences, linked to motivation, performance, and turnover.