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Performance appraisal
Which one of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?
Remove any performance deficiencies
The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________.
Creating an organizational strategy map
All of the following are reasons for appraising an employee's performance EXCEPT ________.
Employee's direct supervisor
In most organizations, who is primarily responsible for appraising an employee's performance?
Setting work standards
What is the first step of any performance appraisal?
Ratings are higher than when provided by supervisors.
What usually occurs when employees rate themselves for performance appraisals?
Upward feedback
Which one of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?
360-degree feedback
Which one of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?
True
Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well.
True
The HR department monitors the performance appraisal system, but it is typically not involved in rating employees
True
In order to ensure that performance appraisals are effective, Felicia, a line supervisor, should make sure to schedule a feedback session to address each subordinate's performance, progress, and future development plans
Graphic rating scale
Which one of the following is the easiest and most popular technique for appraising employee performance?
Forced distribution
Rolf, the supervisor of the manufacturing department at a computer firm, is in the process of evaluating his staff's performance. He has determined that 15% of the group will be identified as high performers, 20% as above average performers, 30% as average performers, 20% as below average performers, and 15% as poor performers. Which performance appraisal tool has John chosen to use?
Alternation ranking
Which term refers to ranking of employees from best to worst on a trait or traits, choosing highest than lowest until all are ranked?
True
Management by objectives requires a manager to set specific measurable, organizationally relevant goals with each employee and then periodically discuss the employee's progress toward these goals