MARK4441-Chapter 4-Secondary Data

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13 Terms

1

Criteria for Evaluating Secondary Data

Specification, error, currency, objective, nature, dependability

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2

Classification of Secondary Data

Internal, external

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3

Internal Data

Customer databases, data warehousing and data mining, CRM and database marketing, social media

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4

External Data

Business, non-government, government, syndicated services, social media

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5

Data Warehouse

A centralized database that consolidates company-wide data from a variety of operational systems so that the data are easy to retrieve.

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6

Data Mining

Use powerful computers and advanced statistical and other software to analyze large databases in order to discover hidden patterns in the data.

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7

Classification of Business / Nongovernment Sources

Guides, index, directories, statistical data

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8

Computer Mapping

It generates thematic maps for solving marketing problems by electronically combining geographic and demographic information and a company’s sales data or other proprietary information.

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9

Criteria for Evaluating Secondary Data - Specifications

Methodology used to collect the data

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10

Criteria for Evaluating Secondary Data - Error

Accuracy of the data

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11

Criteria for Evaluating Secondary Data - Currency

When the data were collected

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12

Criteria for Evaluating Secondary Data - Objective

The purpose for the study

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13

Criteria for Evaluating Secondary Data - Nature

The content of the data

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