MGT 213 Human Resource Management - Training and Development & Performance Management

Flashcards covering the vocabulary and key concepts from the MGT 213 lecture on Training and Development and Performance Management.

Training and Development (T&D)

A continuous effort designed to improve employee competency and organizational performance.

Learning Organization

An organization that recognizes the importance of continuous performance-related training and development.

Just in Time Training

Training provided anytime, anywhere when it is needed.

Kirkpatrick model for training evaluation

A widely used evaluation model with four levels: participants’ opinions, extent of learning, behavioral change, and accomplishment of T&D objectives.

Performance Management

A goal-oriented process ensuring organizational processes are in place to maximize productivity.

Performance Appraisal

A formal system of review and evaluation of individual or team task performance.

360-Degree Feedback Evaluation Method

A performance appraisal method that involves evaluation input from multiple levels within the firm and external sources.

Behaviorally Anchored Rating Scale (BARS) Method

A performance appraisal method that combines elements of traditional rating scales and critical incident methods.

Halo Error

An evaluation error where a manager generalizes one positive performance feature to all aspects of employee performance.

Organizational Development (OD)

Planned systematic attempts to change the organization to a more open and productive workplace.

Mentoring

An approach to advising and coaching that enhances individual career and personal growth.

E-learning

Online instruction that is self-paced and individualized.

On-The-Job Training

An informal method where employees learn job tasks by actually performing them.