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Generalization
Categorizing members of the same group as having similar characteristics
Stereotypes
A widely held, simplified, and essentialist belief about a specific group
Deeply embedded with social institutions and wider culture
Idea
Prejudice
When someone has a belief (usually negative) about a person or group based on a stereotype (feeling)
Discrimination
When a person is treated less favorably because of their culture (action)
Cultural competence
The ability to interact with and appreciate people of different cultures and beliefs, a lifelong process
Individual cultural competence
Focuses on an individual's ability to interact effectively in cross-cultural situations
An ongoing process of learning, self-reflection, and adaptation
It's about developing the ability to navigate cultural differences with sensitivity and respect
Organizational cultural competence
Encompasses a system's policies, practices, and infrastructure to support culturally and linguistically sensitive services
About creating a system where cultural diversity is valued, and services are delivered in a way that respects and meets the needs of all individuals
Bias
Prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair
Implicit bias
Expressed indirectly
Unaware of bias
A negative attitude against a specific social group (gut reaction)
Explicit bias
Traditional conceptualization of bias
Individuals are aware of their prejudices and attitudes towards certain groups
Biases in healthcare
These biases can directly affect healthcare outcomes and patient satisfaction!!!
Social stigmas
Stigmatization is the process of assigning negative labels or stereotypes to individuals or groups, leading to discrimination, social exclusion, and a sense of shame
It involves marking someone as different and undesirable, often based on perceived flaws or deviations from societal norms
Stigmatized groups may be subjected to:
Social avoidance or rejeection
Hiding their illness to avoid discrimination
Denials of health care, education, housing, or employment
Physical violence
How to break stigmas
Talk openly about the stigma
Social media has become a great space for positivity
Educate yourself and others – respond to misperceptions or negative comments by sharing facts and experiences
Be conscious of language – remind people that words matter
Encourage equality and draw comparisons: are they really that different?
Be honest about treatment – normalize the stigma, just like other health care treatment
Show compassion for those who are subjected to the stigma
Stigmas nursing considerations
Improve the nurse-patient communication by always using an interpreter
MUST BE FACILITY APPROVED INTERPRETER
Look at the family when speaking - not the interpreter
Apologize if cultural tradition or beliefs are violated
Use gestures to increase understanding
Speak slowly at normal volume, avoiding abbreviations and slang
You can use lay terms to communicate - not medical jargon
Do NOT take smiling and nodding as understanding!!!
Use printed materials suited to patient’s level of understanding
Ethnicity
Belonging to a group based on common:
Ancestry
National origin
Religion
Language
Cultural traditions
Culture
Broader
It encompasses the shared
Values
Beliefs
Customs
Behaviors
Traditions of a group of people
Culture influences how people perceive the world, how they communicate, and how they behave
This includes things like:
Dietary habits
Family roles
Health beliefs
Communication styles