PRTM 3450: Intro to Tourism Management Flashcards

Vocabulary flashcards covering key terms, definitions, components, conceptual frameworks, and sectors introduced in PRTM 3450 Tourism Management.

UNWTO Tourism Definition (1995)

The official definition stating that tourism comprises the activities of persons traveling to and staying in places outside their usual environment for a specified period of time whose main purpose of travel is for reasons other than for the exercise of an activity remunerated from the places visited.

Tourism Management

The oversight of all activities related to tourism and hospitality, including enterprises, associations, and public authorities that market tourism services to potential travelers.

Accommodation Component

Living arrangements provided to travelers, such as hotels, resorts, cabins, camping areas, and homestays.

Accessibility Component

Transportation and travel arrangements used by travelers, including aeroplanes, cars, trains, public transit, buses, and cruises.

Attractions Component

Tourist destinations and features, such as historical sites, natural resources, or theme parks.

Tourism as a Phenomenon

A multi-faceted concept involving the movement of people for various reasons and the residual impacts of such movement, which can be social, cultural, political, environmental, or economic.

Tourism as an Industry

The constellation of businesses, public agencies, and non-profit organizations that create products to facilitate travel and activity for people away from their home environment.

Tourism as a System

The processes, activities, and outcomes arising from the relationships and interactions among tourists, tourism suppliers, host governments, host communities, and surrounding environments involved in attracting and hosting visitors.

VFR

An abbreviation for 'visit friends & relatives,' listed as one of the primary reasons people travel.

Sectors of the Tourism Industry

The primary operational areas of tourism, consisting of Transportation, Accommodations/Lodging, Attractions, Food and Beverage, Tourism Services, Travel Trade, MICE, and Activity Providers.

1. Q: What is tourism as a phenomenon?

A: A multi-faceted phenomenon involving the movement of people for various reasons and the residual impacts of that movement.

2. Q: What types of impacts can tourism movement create?

A: Social, cultural, political, environmental, and economic impacts.

3. Q: What is tourism as an industry?

A: The constellation of businesses, public agencies, and nonprofit organizations that create products to facilitate travel and activity for people away from their home environment.

4. Q: What are the three ways tourism is conceptualized in the presentation?

A: Tourism as a phenomenon, industry, and system.

5. Q: What are the 8 sectors of the tourism industry?

A:

Transportation

Accommodations/Lodging

Attractions

Food and Beverage

Tourism Services

Travel Trade

MICE

Activity Providers

6. Q: What are examples of tourism attractions?

A: Cultural, built, or natural attractions.

7. Q: What are examples of tourism services?

A: CVBs, DMOs, DMCs, and travel organizations.

8. Q: What are examples of travel trade organizations?

A: Wholesalers, tour operations, and travel agencies.

9. Q: What does MICE stand for?

A: The presentation lists MICE as one of the tourism industry sectors, but does not provide the expansion of the acronym.

10. Q: What are examples of activity providers?

A: Adventure tourism, recreation, and ecotourism providers.

11. Q: What is tourism as a system?

A: The processes, activities, and outcomes arising from relationships and interactions among tourists, tourism suppliers, host governments, host communities, and surrounding environments involved in attracting and hosting visitors.

12. Q: What is the UNWTO definition of tourism from 1995?

A: Tourism comprises the activities of persons traveling to and staying in places outside their usual environment for a specified period, with a main purpose other than performing an activity remunerated from the places visited.

13. Q: What is the difference between a tourist and an excursionist?

A: The presentation identifies the distinction but does not provide the definitions on the visible slide.

14. Q: What is the difference between domestic and international tourism?

A: Domestic tourism and international tourism are two categories identified in the presentation; the slide does not provide further definitions.

15. Q: What is the difference between inbound and outbound tourism?

A: Inbound tourism refers to tourism entering a destination, while outbound tourism refers to residents traveling outside their home destination. (The presentation identifies these terms but does not provide definitions.)

Tourism Characteristics

16. Q: What are the 9 characteristics of tourism?

A:

Intangible

Inseparable

Variable

Perishable

Information Intensive

Service-oriented/interaction-based

Product Complexity

Coordination Intensive

Demand Uncertainty

17. Q: What does it mean that tourism is intangible?

A: Tourism is characterized as intangible rather than a purely physical product.

18. Q: What does it mean that tourism is inseparable?

A: Tourism is characterized by inseparability, meaning the service and its delivery/consumption are closely connected.

19. Q: What does it mean that tourism is variable?

A: Tourism experiences can vary depending on the people, circumstances, and conditions involved.

20. Q: What does it mean that tourism is perishable?

A: Tourism products/services cannot generally be stored for later use.

21. Q: Why is tourism information intensive?

A: Tourism relies heavily on information because travelers need information about destinations, services, activities, and experiences.

Tourism Product

22. Q: What is a tourism product?

A: An amalgam of tangible and intangible elements and experiences, including physical resources, people, environments, infrastructure, materials, goods, and services.

23. Q: What is the tourism product ultimately considered to be?