3.6.3 Making human resource decisions: improving organisational design and managing the human resource fow

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13 Terms

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Organisational structure

the way jobs, responsibilities and power within a business are organised

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Levels of hierarchy

the number of layers of management and supervision existing in an organisation

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Chain of command

the lines of authority within the business

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Span of control

the number of subordinates one job/post holder is responsible for

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Delegation

passing the authority to make specific decisions to somebody further down the organisational hierarchy.

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Tall organisation

large number of managers with a narrow span of control

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Flat organisation

few managers with a wide span of control

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Centralisation

keeping major responsibilities at the centre of the organisation

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Decentralisation

giving decision making power to different departments within an organisation

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Job enrichment

giving employees more authority for decision making

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Job rotation

movement between different jobs leading to multi-skilling

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Redeployment

employees are offered a suitable alternative employment within the same business

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Redundancy

employee is dismissed because a job no longer exists