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Nielsen 1
Visibility of system status
Nielsen 2
Match between system and the real world
Nielsen 3
User control and freedom
Nielsen 4
Consistency and standards
Nielsen 5
Error prevention
Nielsen 6
Recognition rather than recall
Nielsen 7
Flexibility and efficiency of use
Nielsen 8
Aesthetic and minimalist design
Nielsen 9
Help users recognise, diagnose and recover from errors
Nielsen 10
Help and documentation
SnP 1
Strive for consistency
SnP 2
Cater to universal usability
SnP 3
Offer informative feedback
SnP 4
Design dialogues to yield closure
SnP 5
Prevent errors
SnP 6
Permit easy reversal of actions
SnP 7
Support internal locus of control
SnP 8
Reduce short-term memory load
Note 
Flashcard (21)