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IMC
Building profitable relationships through coordinated strategic communications
Advertising
a paid, mediated form of communication from an identifiable source, designed to persuade the received to take some action
Autobiography
More personal and therefore more relatable
Narrative
Useful for a conflict or telling a story while allowing the brand to assert authority
Drama
More vivid, immersive, and entertaining
Implied consumers
An assumed audience of ideal consumers
Sponsorial consumers
Who pays for the ad
Actual consumers
People in the real world who view the ad. Don’t always align with implied consumers
Relationship marketing
Creating, maintaining, and enhancing long term relationships with stakeholders that result in exchanged of mutual value
4 Parts of Marketing
Place, Price, Product, and Promotion
Brand
Promises made to consumers based on multiple experiences over time
Brand promise
The goal and the promise to customers that differentiates the brand from competitors
Self interest
People and firms pursuer own interests. Buyers meet own needs. Firms lower prices to earn profit.
Complete Information
Buyers make better decisions when have lots of info about products
Many buyers and sellers
If one firm doesn’t meet buyers needs, another will produce better product, consumers win
Absence of Externalities
Externalities = social costs
Abundance Principle
In an economy that produces more goods and services that can be consumed advertising keeps consumers informed about alternatives and allows competition.
Deceptive advertising
Only claims that are factually false or convey a false impression are deceptive under current law
Puffery
Exaggerated, subjective claims that can’t be proven true or false
Federal Trade Commission
(FTC). Deceptive, unfair, comparative ads
Food and Drug Admininstration
(FDA). Nutritional labeling and education act
Federal Communications Commission
(FCC). Broadcast media licensing
Patent and Trademark Office
Intellectual property
Library of Congress
Copyrights, works of authorship: books, songs, paintings