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Interpersonal Skills

In a health care setting, generally refers to a health care providers ability to get along with others while getting the job done.

Cognition

The manner in which messages from the five senses are collected, stored in memory, recovered from memory, and later used to answer questions, respond to requests, and perform tasks; the ability to think logically and clearly.

Delegation

The process of assigning part of ones responsibility to another qualified person in a specific situation; transferring responsibility for the performance of an activity or task while retaining accountability for the outcome.

OBRA (Omnibus Budget Reconciliation Act) of 1987

Federal Law, enacted by Congress, in 1987, to improve quality of life of residents living in a nursing home environment; comprehensive review /update of regulations, effective November 28, 2016.

Hygiene

Tasks done to keep bodies clean and healthy, such as bathing and brushing teeth.

Grooming

Tasks done to maintain the persons appearance, such as caring for fingernails and hair.

AM Care

Personal activities done in the morning that include toileting, face/hand wash, and mouth care before/after breakfast

Activities of Daily Living (ADL)

Term used in health care to describe everyday things that a resident routinely does, such as hygiene and grooming, dressing, eating, toileting, and transferring

Basic Nursing Skills

Essential skills required of nurse aides to deliver competent care to residents in health care settings

Cognition

The manner in which messages from the five senses are collected, stored in memory, recovered from memory, and later used to answer questions, respond to requests, and perform tasks; the ability to think logically and clearly

Delegation

The process of assigning part of ones responsibility to another qualified person in a specific situation; transferring responsibility for the performance of an activity or task while retaining accountability for the outcome

Grooming

Tasks done to maintain the persons appearance, such as caring for fingernails and hair

Hygiene

Tasks done to keep bodies clean and healthy, such as bathing and brushing teeth

Interpersonal Skills

In a health care setting, generally refers to a health care providers ability to get along with others while getting the job done

North Carolina Board of Nursing

Regulatory body that provides list of tasks that fall within the range of function for nurse aides in North Carolina

North Carolina Board of Nursing Administrative Code

Defines range of function for nurse aides in North Carolina

North Carolina Health Care Personnel Education and Credentialing Section

Section of the State of North Carolina that provides services for unlicensed health care workers, their employers, and their instructors and maintains the NC Nurse Aide I Registry North Carolina

Nurse Aide I Registry

A registry of all people who meet state and federal training and testing requirements to perform Nurse Aide I tasks in the State of North Carolina

Nurse Aide I in the State of North Carolina

A valued, unlicensed member of the health care team, responsible for providing delegated nursing tasks, within a defined range of function, for residents (patients/clients), in a variety of settings, and who is listed on the NC Nurse Aide I Registry

OBRA (Omnibus Budget Reconciliation Act) of 1987

Federal Law, enacted by Congress, in 1987, to improve quality of life of residents living in a nursing home environment; comprehensive review/update of regulations, effective November 28, 2016

PM Care

Personal activities done in the evening that include toileting, face/hand wash, snack, mouth care, and backrub

Personal Care Skills

Tasks that deal with a persons body, appearance, and hygiene, typically done on a daily basis

Team

A group of people with a common purpose, assigned tasks, and coordinated effort to get a job done

Work Ethic

Is behavior in workplace that includes appearance, communication skills, treatment of others, choices, judgment, and teamwork

Who is a Nurse Aide I in the State of North Carolina?

A valued, unlicensed member of the health care team, responsible for providing delegated nursing tasks within a defined range of function, for residents (patients/clients) in a variety of settings and who is listed on the N.C. Nurse Aide I Registry

Unlicensed Assistive Personnel (UAP)

Describes unlicensed health care assistants who have been trained to provide certain tasks of client care as directed by a licensed health care provider.

What are the registry listing requirements?

* Individual is listed on the Nurse Aide I Registry upon passing the National Nurse Aide Assessment Program (NNAAP)
* Written/oral examination
* Demonstration of five (5) skills
* Individual may take the NNAAP exam up to 3 times upon completion of a state-approved Nurse Aide I Training Program

How often are listings renewed through qualified work experience?

Every 24 months

What is considered to be qualified work experience?

* Work a minimum of eight hours during the 24-month listing period
* Receive payment for work experience
* Perform nursing or nursing related services
* Supervised by an RN

What happens if a nurse aide does not work during the 24-month listing period?

They will be required to retain and retake and pass the NNAAP exam.

How long before the listing expiration, the nurse aide should send in renewal listing form?

3 months

What is considered to be qualified work experience?

* Work a minimum of eight hours during the 24-month listing period
* Receive payment for work experience
* Perform nursing or nursing related services
* Supervised by an RN

How do you complete the listing renewal form?

* Both the nurse aide and RN supervisor must complete a designated portion of the renewal listing form
* RN and nurse aide must sign form
* Nurse aide should send in renewal listing form about 3 months prior to expiration date of listing
* Requests for a Replacement Renewal Form may be \n found at www.ncnar.org
* Important note: nurse aides cannot work as a nurse aide once the listing expires

What are the job responsibilities of a nurse aide?

* Perform delegated basic nursing skills in a competent, caring manner
* Perform delegated personal care skills in a competent, caring manner
* Use appropriate interpersonal skills

Before accepting a delegated task, what should the nurse aide ask theirself?

* Do I have all the information I need to do the task and do I have questions about the task?
* Do I believe I can do the task and have the necessary \n skills to do the task?
* Do I have the equipment and supplies I need?
* Do I know who my supervisor is and how I can find \n him/her if needed?
* Have I told my supervisor if I need help to do the task?

If you don’t know how to do something…

Ask!

What is important when providing personal care?

To help the resident be independent as possible.

What is the nurse aide role in using interpersonal skills?

* Empathize (view things or events as the resident \n views them)
* Anticipate needs
* Treat residents as unique individuals and honor requests when possible
* Display patience and tolerance while attempting to understand behavior
* Be sensitive to resident’s moods and be mindful of your own reactions to their moods
* Be respectful to family and understand concerns they may have
* Maintain an open, positive, and professional relationship with each member of the health care team
* Effectively communicate and work well with others

What are important qualities for the nurse aide to have as an employee?

* Be respectful to family and understand concerns they may have
* Maintain an open, positive, and professional relationship with each member of the health care team
* Effectively communicate and work well with others

How long does it take to make a first impression?

15 seconds