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Billing information may only be released when:
The patient gives permission and requests it
A proxy/authorized person permits it
A court order/subpoena is issued It's a matter of public concern/safety
When an error is made in documentation, what cannot be used when making corrections?
Whiteout, markers (like Sharpies), or pencil must NOT be used.
Can federal agencies require what is documented in a patient's health record?
Yes→ Federal, state, and The Joint Commission (TJC) determine what must be documented.
What is a way that an error should be corrected?
Draw a single line through the error
Include the correct entry
Date and sign it
In a legal setting, would you take originals or copies?
Only copies of health records are submitted to court. Originals stay with the facility.
If an error is discovered, who fixes it?
The person who made the error must correct it.
How can records be stored?
Hardcopy (paper or film)
CDs
Electronic systems like:
EHR (Electronic Health Record)
PACS (Picture Archiving and
Communication System)
HIS (Hospital Information System)
RIS (Radiology Information System
Are health records legal documents that are admissible in court as evidence?
Yes
Quality Management
Broad process to monitor and evaluate the quality of care. Involves all hospital staff.
Quality Assurance
A systematic program for ensuring excellence in care and image interpretation.
Quality Control
Focuses on technical aspects — ensuring equipment performance and image quality.
What type of information pertains to a patient's disease or disorder and/or filling/chart?
ICD-10-CM codes
Used to document procedures, especially for outpatient and radiology/lab services.
CPT codes
Informed Consent
signed, explained
Implied Consent
assumed based on action
Only the patient has access to his/her records — True or False?
False
establishes the standard for the maintenance and accuracy of health records
The Joint Commission (TJC)→ Along with federal and state guidelines, TJC sets documentation standards.