Unit 16: Customer services

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11 Terms

1
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good/poor value for money

(not) worth the money

2
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fit for purpose

good at doing what it is supposed to do

3
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regular customers

khách quen

4
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healthy competition

sự cạnh tranh lành mạnh

5
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next-day delivery

giao hàng hôm sau

6
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poor quality

chất lượng thấp

7
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top quality

chất lượng cao

8
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take my custom elsewhere

not buy from the same place

9
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grounds for complaint

reasons for complaining

10
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conform to safety regulations

tuân theo luật an toàn

11
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honour all commitments

do what sb said they would do