Human Relations 4

Team vs. Group

Accountable to each other

Vertical Team

Manager/subordinates

Horizontal Team

Same level

Special Purpose Team

Disbands

Committee

long lasting, permanent

Ideal Team Size

7

Task Specialist

task over human

Socio Emotional

people over team

Dual Role

both

Non Participator

Does not participate

Team Norms

standards of conduct

Abilene Paradox

go along

Groupthink

tendency to not speak up

Formal, Informal, Subcommittee

types of teams

Large Teams vs. Small Teams

disagreements

The Plant

creative and innovative

Coordinator

directs

Resource Investigator

skilled interpersonally

Monitor Evaluator

crucial decisions

Shaper

Aggressive extrovert - Achievement over maintenance

Completer Finisher

working and conscientious

Specialist

specialized knowledge

Implementer

detailed

Apollo Syndrome

talented teams fail

Forming

1st

Storming

roles are defined

Norming

Agreement

Performing

shared vision

Adjourning

not all teams

Time

More is better

Maintenance of Membership

Keep your people

Open Communication

Key

Shared Goals

Same Page

Conflict

Is a Good Thing

Team Norms

Not written / Define boundaries

Define the term team and explain the stages of development teams go through

Forming: members come tg for 1st time, roles unclear, individuals polite and ready to learn

Storming: Conflict through personalities, ideas, roles clash. often struggles over leadership, recognition, team direction

Norming: conflict resolved, agreements established, shared standards developed, trust cooperation increase

Performing: team peak of maturity and shared vision and productivity and problem solving

Define the term role.  

Pick four of the defined roles outlined by Dr. Meredith Belbin and explain what they are.

Coordinator: leader and directs group

Team worker: good communicator, supportive, builds relationships, keeps harmony

Plant: creative and innovative, introduces new ideas and solutions to problems

Shaper: driven and extroverted, pushes team to achieve goals, results over harmony

Explain why talented teams fail?

Apollo Syndrome: group filled w talent, lacks leadership or coordination, members compete rather than collaborate=underperformance

Abilene Paradox: members go along w decisions they don’t agree with to avoid conflict. Results= poor bc true opinions are not expressed